Date: Aug 14, 2024

Location:

San Juan-Santurce, PR

Company: Popular

Workplace Type: Hybrid

HR Specialist / Seasonal

AtPopular,we offer a wide variety of services and financial solutions to serve our communities in Puerto Rico, United States & Virgin Islands. As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds.

Are you ready for a rewarding career?

Over 8,000 people in Puerto Rico, United States and Virgin Islands work at Popular.

Come and join our community!

Full Time Seasonal Opportunity

Location

Centro Europa / Santurce, P.R.

General Description

Implements and manages learning and development initiatives mainly associated to the implementation of new system and applications.

Essential Duties and Responsibilities

• Analyze the viability of new learning and development needs.

• Define applicability of learning plan, present findings, and recommendations to breach identified gaps.

• Lead and collaborate in learning projects with the project owners, system | application experts and external consultants, if applicable.

• Develop, manage, and execute a thorough work plan for all training projects.

• Align project plan with client’s expectations to define methodology, key performance indicators, logistics, and budget, among others.

• Monitor plan execution and ensure progress monitoring and reporting to client, stakeholders, and Learning & Development management.

• Negotiate when needed, plan timeline, resources, or others to ensure project delivery is as expected by client and shareholders.

• Design and develop training content using different methodologies such as: Instructor-Led, virtual, e-learning, social media, simulations, quick reference guides, and infographics, among others.

• Manage the relationship with external providers effectively, ensuring that contracted services are delivered accordingly.

• Reporting of assigned projects’ and trainings’ key performance indicators (KPI’s) periodically (monthly, quarterly) and summarize into one pager, presentations or as needed.

Supervisory Responsibilities:

This job has no supervisory responsibilities.

Education

Bachelor’s degree in Business Administration with concentration on Human Resources, Information System or Project Management is preferred.

Experience

• One (1) year of experience in instructional design, adult learning principles and facilitation.

• One (1) year of experience in capability building, process improvement, project management, development and implementation of action plans, corporate/strategic level responsibilities and/or management consulting is desired.

• Experience in systems implementation is desired.

Other Qualifications

• Technology savviness:Have the right skills, practical and intuitive knowledge to operate technology and systems.

• Instructional design:Knowledge in developing content using practical and varied adult learning methodologies

• Computer and technological skills:Advanced proficiency in the Office 365 (i.e., PowerPoint, Excel, Outlook, and Word) and other presentation software. Familiarity with Learning Management Systems (Success Factors is a plus). A high level of proficiency in eLearning tools such as Articulate 360, Camtasia, Vyond and SAP Enable Now is desired.

• Project Management:Ability to work with multiple projects and tasks with minimum supervision. Capacity to achieve results according to plan ensuring the expected quality. Excellent organization capacity to define priorities, meet deadlines, and flexible to change. Knowledge on project coordination, identification of business needs, work plan, budget control, time management, resource allocation, team management and status reports. Must demonstrate leadership, logic, and reasoning skills.

• Operational/Regulations Processes:Knowledge on budget administration, resources allocation, organization’s policies, and regulations. Ability to establish, conduct and track operational processes properly, and implement changes.

Values

Passion for People

Succeed Together

Own Every Moment

Build the Future

Additional Requirements

The information provided here is only a general guide as to the nature of the position and does not constitute an exact description of the goals, tasks, duties and responsibilities of the position. The specific details of each position are described in the employee’s performance evaluation.

Important:The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.

If you have a disability and need assistance with the application process, please contact us asesorialaboral@popular.com. This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response.

As Puerto Rico’s leading financial institution, we reaffirm our commitment to always offer essential financial services and solutions for our customers, including during emergency situations and/or natural disasters. Popular’s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.

If you are a California resident, please click here to learn more about your privacy rights.

Popular is an Equal Opportunity Employer

Learn more about us at www.popular.com and keep updated with our latest job postings at www.jobs.popular.com .

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