Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Individuals in this role are responsible for the support and administration of Optum’s variable compensation program [QVC] for U.S.A. and Puerto Rico based employees.

Primary Responsibilities:

• Administer variable compensation programs

• Process bi-weekly payroll timely and accurately

• Field and resolve employee, supervisor, and manager inquiries (tickets)

• Create modeling and data analysis using various systems and data sources

• Complete recurring & ad hoc manual tasks for processes not systematically automated

• Perform validation and data quality checks on both data imports and exports, research any data inconsistencies, perform root cause analysis, and complete full reconciliation to guarantee accuracy

• Use technical skills to understand Varicent ICM system configuration and process plan design changes and implementations

• Suggest and test Varicent ICM system enhancements & process automations

• Lead phone/web-based interactions with Leadership – influence decision making via data informed recommendations

• Interact with employees, Supervisors, and Managers to explain and assist in the understanding of variable compensation plans, their application, calculation, and relevant policies and procedures

• Review monthly results/payments, confirm calculations by reconciling data to source systems, and resolve issues as needed

• Produce Ad-hoc analyses for various business partners and internal clients

• Conduct variable compensation support through education and training

• Understand multiple internal areas of business (Ops, Finance, Human Resources, Total Rewards, etc.) to research, analyze, and resolve potential issues

• Coordinate and complete additional projects as requested

ENGLISH PROFICIENT ASSESSMENT WILL BE REQUIRED AFTER APPLICATION

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 2+ years HR experience (Compensation, Payroll, Employee Relations or related field)

• 2+ years business experience with the ability to design and build moderately complex business/analytical models and the ability to effectively communicate analysis and/or recommendations to stakeholders

• Proficient with a variety of software, including Microsoft Office programs

• Proven exceptional written and verbal communication skills

• Professional English Proficiency

Preferred Qualifications:

• CCP/HRM Certification

• Experience administering variable incentive compensation plans

• Experience working in a highly matrixed organization

• Experience working with Incentive Compensation Management/HR Systems (Varicent preferred)

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.