Become a part of our caring community and help us put health first

The Learning Design Professional 2 uses instructional design, cognitive psychology and adult learning theory to determine the appropriate solution to a knowledge or performance gap. The Learning Design Professional 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.

The Learning Design Professional II analyzes and organizes content, designs solutions, and assist in writing all training content development for the Member Services alignment. This individual partners with Senior Learning Design Professionals to analyze learning needs and provide input for course content, proposes and participates in developing business solutions. This individual writes effective learning objectives and coordinates performance assessments to measure training effectiveness for our training programs. This individual ensures course materials are current and relevant to training needs. This person supports, maintains and completes all process and resource updates. This person is responsible for scheduling and performing maintenance reviews on all training modules and tools to ensure consistency with business and compliance requirements. This individual tracks, documents, and analyzes all changes made to resources, as well as assessing training programs effectiveness by reviewing learner's engagement levels, proficiency testing, and job performance improvement. This person develops basic online learning material and remote instructor led training courses and designs and develops learning and conceptualization solutions for both new hire and existing associates to support role-based organizational needs. This person knows how to use collaborative tools to facilitate learning and meets established expectations while taking responsibility for achieving results. This person employs focus, attention to detail, reliability, and appropriate prioritization to drive outcomes and sees opportunities to contribute and takes the initiative to create solutions. This person makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. This individual follows established guidelines/procedures and exercises considerable latitude in determining objectives and approaches to assignments increasing the organization's overall performance, learners speed to proficiency and reducing patient and compliance risks.

Use your skills to make an impact

Required Qualifications

• Undergraduate degree

• Minimum 3 years of technical experience and/or instructional design experience

• Experience using a wide variety of instructional designing tools including the Adobe Creative Suite and Articulate 360 to effectively create and develop content to a wide audience

• Prior work experience with instructional design and learning modules or materials to increase content conceptualization

• Prior work experience working with the ADDIE model or similar instructional design models

• Progressive business and analytics experience with a focus on learning strategies and adult learning theories

• Proficiency utilizing Microsoft Office applications

• Excellent communication skills, communicating effectively with leaders, team members, learners and other associates in the organization.

• Must be committed to contributing to an organization focused on continuously improving member and associate experiences

Work-At-Home Requirements

• At minimum, a download speed of 25 mbps and an upload speed of 10 mbps is recommended; wireless, wired cable or DSL connection is suggested

• Satellite, cellular and microwave connection can be used only if approved by leadership

• Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

• Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.

• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Preferred Qualifications

• Advanced Degree in one of the following areas: Business Administration; Learning and Performance; Education; Human Resources, Organizational Design or Related field

• Instructional Design certification or equivalent

• Work experience in a health care and/or corporate setting

• Understanding of curriculum design and adult learning principles

Additional Information

• As part of our hiring process for this opportunity, we may contact you via text message and email to gather more information using a software platform called HireVue. HireVue Text, Scheduling, and Video technologies allow you to interact with us at the time and location most convenient for you.

• If you are selected to move forward from your application prescreen, you may receive correspondence inviting you to participate in a pre-recorded Voice, Text Messaging and/or Video interview. Your recorded interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews. This is a remote role - #LI-Remote

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$57,700 - $79,500 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, 'Humana') offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us

About CarePlus Health Plans: CarePlus Health Plans is a recognized leader in healthcare delivery that has been offering Medicare Advantage health plans in Florida over 23 years. CarePlus strives to help people with Medicare, or both Medicare and Medicaid, achieve their best possible health and wellness through plans with benefits and services they care about. As a wholly owned subsidiary of Humana, CarePlus currently serves Medicare beneficiaries throughout 21 Florida counties.About Humana: Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers, and our company. Through our Humana insurance services, and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.