Date: Feb 21, 2025

Location:

San Juan-Cupey, PR

Company: Popular

Workplace Type: Hybrid

Citizen Developer

Full Time Job Opportunity

General Description

The Security Intelligence & Automation team, part of the Fraud Prevention Division, is responsible for supporting the Corporate Security Group teams with reporting, analytics, process digitalization/improvement and automation solutions. The Citizen Developer will be responsible for the detailed analysis, design, implementation and documentation of identified processes across Corporate Security in order to provide measurable efficiencies. This role will also be responsible for managing initiatives and delivering services that identify, design, and implement creative solutions using, but not limited to, Office365/Power Platform tools, JIRA, Robotic Process Automation (RPA), Database management and other development-based sources.

Essential Duties and Responsibilities

• Identify business requirements, functional design, and process design.

• Analyze client processes and recommend automation strategies.

• Develop efficient and maintainable processes using core workflow principles.

• Design and implement solutions using Microsoft Power Platform.

• Conduct testing and troubleshooting for reliability and performance.

• Stay updated with the latest features and best practices of the Power Platform.

• Translate business requirements into technical specifications.

• Leverage tools like RPA and Power Automate for automation solutions.

• Collaborate with managers and developers to create project plans.

• Comply with governance, design, and coding standards.

• Use Agile methodologies for fast results.

• Train and support end-users in utilizing developed solutions.

• Participate in code reviews and continuous improvement efforts.

• Monitor application performance and gather user feedback.

• Manage stakeholder expectations and report status regularly.

Education

Bachelor's degree (B. A.) in Computer Science/Engineering, Industrial Engineering, Information Systems or Business Administration.

Experience

At least two (2) years of related experience and training, including experience in data analytics, development and/or process improvement and automation. Knowledge in fraud prevention and/or cybersecurity is preferred.

Certifications/Licenses

The following certifications and/or licenses are desirable:

• Microsoft Power Platform Development Associate Certification

• Microsoft Database Administrator Associate Certification

• SAS Certified Data Scientist Certification

• AWS Certified Developer Certification

• CompTIA Security+ Certification(s)

• Salesforce Certification(s)

• Scrum Development Certification

Other Qualifications

• Collect, research, and analyze data

• Attention to detail and generate creative solutions

• Present data effectively

• Have knowledge in development, including coding and database management

• Use development and automation tools

• Work independently or as part of a team

• Use logic and reasoning to solve problems

• Be organized, result-oriented, and meet deadlines

• Learn quickly and be proactive

• Handle pressure and adapt to changes

• Have good negotiation skills

• Pay attention to details and process large amounts of data

• Coordinate multiple tasks and manage time effectively

• Share findings with team members and clients

• Proficiency in English and Spanish, both oral and written

Region Locations

Señorial Center, Cupey

Values

Passion for People

Succeed Together

Own Every Moment

Build the Future

Important:The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.

ABOUT US

Popular is Puerto Rico’s leading financial institution and have been evolving since it was founded over a century ago. From a small bank it has developed into a large corporation that offer a wide variety of services and financial solutions to our customers, with presence in the United States, the Caribbean and Latin America.

As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds.

We reaffirm our commitment to always offer essential financial services and solutions for our customers and communities, including during emergency situations and/or natural disasters. Popular’s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.

If you have a disability or need more information about requesting an accommodation, please contact us atasesorialaboral@popular.com.This email inbox is monitored for such types of requestsonly. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response.

Are you ready for a rewarding career?

Popular is an Equal Opportunity Employer

Learn more about us at www.popular.com and keep updated with our latest job postings atwww.jobs.popular.com.

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