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Envista Holdings Corporation
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San Jose,
Costa Rica
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supervision of the Costa Rica DEXIS technical support team monitoring performance and quality metrics to ... appropriate systems.
Handle other duties and projects as assigned
Job Requirements:
The
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Envista Holdings Corporation
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San Jose,
Costa Rica
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-escalate customer situations in order to obtain first call resolution (FCR).
Accurate use of systems ... to requests
On applicable product lines, records customers product quality complaints according
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Envista Holdings Corporation
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San Jose,
Costa Rica
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corresponding via email, managing customer and equipment data and effective use of resources,systems, and ... obtain first call resolution (FCR).
Accurate use of systems and databases to enter, manage and
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