Job Description:

• The team is looking for Engineers possessing excellent technical, communication and organizational skills with deep knowledge of virtualization Infrastructure, enterprise VDI stack and identity systems.

• Your technical hands-on experience & knowledge of VDI/DaaS related technologies like Cameyo, Citrix, Horizon, Workspot etc. will be on display as you engage with customers to understand their business and technical requirements.

• Your experience with enterprise systems, coupled with excellent presentation skills will allow you to showcase product offering in the enterprise space.

• You will assist fellow sales users by problem-solving key technical issues for our customers that use VDI and app virtualization.

• You will liaise with the product engineering teams to manage and resolve technical customer issues.

Responsibilities:

• As an Engineer, you will be working with enterprise customers and partners to ease their transition.

• Working hand-in-hand with the Sales and Product Teams, you will help customers and partners understanding and explaining technical features, addressing integration challenges and problem-solving key technical issues.

Experience:

• Experience with VDI and windows technologies: AD, ADFS, RDS, Windows networking. Citrix, Horizon or comparable VDI/DaaS product.

• Experience with Linux systems: shell command lines, File system, application install.

• Experience with Identity systems: Okta, Ping, SAML, oAUTH, OpenID, AzureAD, SAML, OIDC Network Diagnostics, Identity Management, Identity Management LDAP, Wireless Local Area Network, Authentication, Technical Sales, Presentation Skills, Sales, Cross-Functional Collaboration, Executive Audiences, Business Communication Skills.

• Application program interface (API) development Knowledge of computing interfaces exposed by a particular software program, library, operating system or internet service, to allow third parties to use the functionality of that software application.

• Business concepts: Knowledge of key concepts in a particular domain and industry trends, terminology, best practices and the ability to provide the business rationale behind things that have been implemented and extrapolate knowledge to varied hypothetical situations.

• Customer focus: Knowledge of common customer interaction techniques/solutions, software support concepts, and the ability to understand business pain points.

• Debugging and troubleshooting: Ability to identify and triage technical issues (e.g., hardware, software, application, operational, process), including the ability to leverage debugging tools to isolate the source of the problem.

• Domain-specific knowledge and skills: Ability to develop, understand, and apply domain-specific technical knowledge to complete assigned work, tasks, and support others in the organization.

• Virtualization Cloud Services: Windows system admin Linux system admin Identity systems (AD, Azure, SAML) Efficacy Ability to produce results by translating ideas into action and identify and resolve problems with/without guidance.

• System integration design: Ability to comprehend integration patterns and identify problem constraints like type of data, source, target interfaces, tech stack, data volume, required frequency, required latency, and ETL needs.

• Technical communication: Ability to provide technical clarity through excellent written communication (e.g., writing clear and succinct privacy design docs, effectively using email to move a technical thread forward), and documentation that can direct efforts of engineering teams or other technical teams (e.g., feature request filed on a product/eng system, describing how data will be stored and processed).

About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com (http://www.ustechsolutionsinc.com) .

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.