Job Title: Region Manager of Employee Experience (Remote within CA)

About Us:

Securitas Security Services USA, Inc. is the global leader in providing security solutions. Our mission is to help companies protect their most important assets by combining state-of-the-art technology with exceptional personnel. We create custom security solutions tailored to our clients' needs. We are currently seeking a dedicated and dynamic Region Manager of Employee Experience to oversee the Pacific Region's employee retention and training programs.

Position Summary:

The Region Manager of Employee Experience is responsible for analyzing turnover data, conducting "stay interviews," and developing programs to improve employee retention. This role involves collaborating with all organizational levels, from Security Officers to Vice Presidents, to enhance workplace culture and positively impact turnover. The position reports directly to the VP of Human Resources for the Pacific Region (covering all of California and Hawaii) and requires strong communication skills, advanced Excel, and Oracle BI proficiency.

Location:

This is a remote role; however, the candidate must reside in California and will be required to work in-office at a Securitas branch daily.

Key Responsibilities:

• Utilize turnover reports, active idle lists, hotline reports, direct observation, and exit interview data to identify root causes of turnover.

• Develop and manage "stay interview" processes and support local branch offices in implementation.

• Assist with employee relations investigations and onboarding processes to enhance retention.

• Implement and support best practices in Employee Relations and HR in partnership with field and corporate management.

• Provide guidance to management on performance management and employee relations issues.

• Advise employees and leadership on HR policies, procedures, and applicable regulations.

• Support operations management on employee-related issues and regional business objectives.

• Conduct HR audits, investigations, and gather facts for administrative claims (EEO, DOL, NLRB, etc.).

• Develop tailored training programs in collaboration with Talent ED to improve employee experience.

• Obtain relevant certifications to teach company-approved training programs.

• Create reports and perform data analysis to recommend process improvements.

• Perform special projects for regional staff as needed.

• Maintain professionalism, ethics, and confidentiality in all responsibilities.

Qualifications:

• Must be at least 18 years of age.

• Reliable communication and transportation.

• Legal right to work in the United States.

• Ability to speak, read, and write English.

• High School Diploma or GED required.

• Successful completion of pre-employment screening, including drug testing and background check.

Education/Experience:

• Bachelor's Degree preferred, or an Associate's Degree with 2+ years of experience in a people-focused role, or equivalent experience.

• Knowledge of Employee Relations and HR laws, regulations, and practices.

• Experience in conducting investigations, mediating disputes, and managing grievances.

• Proficiency in Microsoft Office Suite, particularly Excel, and Oracle BI preferred.

• Strong analytical, organizational, and communication skills.

The Rewards

We reward excellence with competitive compensation and comprehensive benefits:

• Base Salary: $130,000-$135,000 annually.

• Benefits Package: Comprehensive medical, dental, and vision coverage.

• 401K Match: Invest in your future with our company-matched retirement plan.

• Monthly Vehicle Allowance: $700 for travel needs.

• Career Growth: Opportunities for advancement and professional development.

Why Join Securitas?

Securitas is committed to diversity, equity, inclusion, and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.

If you are passionate about enhancing employee experience, detail-oriented, and share our commitment to safety and excellence, we invite you to apply today to become a part of the Securitas team.

Securitas is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic.

#AF-SSTA

About Us

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team.

About the Team

Our Company Mission:

Securitas' mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.

Our Values:

Securitas' core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.

Integrity:

Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don't compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.

Vigilance:

Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don't. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers' premises.

Helpfulness:

As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.