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Uber Product Manager, Rider Experience in San Francisco, California

About the Role

In this role as a Booking Experience PM (could hire Senior PM), you will own core surfaces and journeys in the Uber Rider experience. You'll develop platform-level solutions to critical user problems throughout the trip and you'll partner with teams across Uber to ensure our users have a seamless and intuitive experience on every trip.You will work with an outstanding design team, user research, and data science teams - and across product teams within the company - in order to understand customer needs and missing functionality. You will then craft comprehensive solutions to address them. As a result, your work will touch millions of riders a day, including the experiences of your friends and family!

What the Candidate Will Do

  • You'll own the user experience of aspects of Uber's core booking flow, developing solutions to user problems and building platform-level capabilities to scale those across Uber.

  • Partner with design, research, data science, engineering, operations, and other Product Manager stakeholders to understand user needs and difficulties, and then design holistic solutions to tackle them

  • Work with product teams around the company to understand their use cases and evangelize our toolkits for them to use; growing their velocity and delivering better user experience.

Basic Qualifications

  • Minimum of 3 years Product Management experience delivering highly successful and innovative products with your fingerprints all over them. You're deeply proud of what you've accomplished.

  • A passion for user experience and design - you can both guide design priorities for the team, and have an excellent sense of experience principles.

  • Strong empathy for users and capacity to clearly communicate user problems and hypotheses for solutions.

Preferred Qualifications

  • Background in design, computer science, psychology, statistics, startups, or other relevant field that will allow you to bring significant and diverse insights to the table.

  • Detailed data and experimentation experience - you can get the data you need and can whip it into an enlightening story with no help. You have experience crafting meaningful, thorough multivariate tests and experiments that will help you set product direction.

  • Consumer-facing product experience, and an understanding of what it takes to ship globally.

  • Platform experience: you can take a laundry list of use cases, and connect the dots to develop well-rounded, scalable solutions with internal partners.

For San Francisco, CA-based roles: The base salary range for this role is USD$174,000 per year - USD$193,500 per year. You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form- https://docs.google.com/forms/d/e/1FAIpQLSdb_Y9Bv8-lWDMbpidF2GKXsxzNh11wUUVS7fM1znOfEJsVeA/viewform

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