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City and County of San Francisco Locksmith Supervisor I (7236) – Department of Public Health in San Francisco, California

The Mission of the San Francisco Department of Public Health (SFDPH) is to protect and promote the health of all San Franciscans. SFDPH strives to achieve its mission through the work of two main Divisions - the San Francisco Health Network and Population Health. The San Francisco Health Network is the City’s only complete system of care and has locations throughout the City, including Zuckerberg San Francisco General Hospital and Trauma Center, Laguna Honda Hospital and Rehabilitation Center, and over 15 primary care health centers.  

The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Department of Public Health work to advance equity, inclusion, and diversity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status.  

  • Application Opening – November 1, 2024  

  • Application Deadline – The application filing will be open continuously at least through November 17, 2024 and will close any time thereafter. 

  • Salary: $124,488 – 151,320 Annually (https://careers.sf.gov/classifications/?classCode=7236)   

  • Appointment Type: Permanent Civil Service (https://careers.sf.gov/knowledge/role-types/)  

  • Recruitment ID: 145022 

The eligible list resulting from this recruitment may be utilized to fill future and current vacancies in this class at other locations within the DPH for the duration of the eligible list. 

To apply you must complete these two steps, 

  • Complete this Minimum Qualifications Supplemental Questionnaire (https://forms.office.com/g/eaNMsNy5Nn)  

  • Submit an online application by clicking the “Apply Now” button and filling one out 

Application notes: 

  • Our e-mail communications may come from more than one department so please make sure your email is set to accept messages from all of us at this link.   

  • Applicants may be contacted by email about this recruitment therefore, it is their responsibility to contact the Analyst if they update their email address.   

  • Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received. 

Under direction, supervises, plans, inspects and coordinates the work of subordinate locksmiths engaged in the repair, adjustment and maintenance of all types of locks and locking devices. 

Essential duties include: 

  • Assigns and supervises the work of locksmiths, inspects work during progress and upon completion.  

  • Assists in the development, training and advancement of subordinates   

  • Estimates costs and requisitions, receives, inspects and stores equipment, materials and supplies.  

  • Confers with building maintenance personnel, other departments and outside organizations regarding work to be accomplished.  

  • Supervises and participates in the installing, inspecting, adjusting, and repairing of locks and building hardware, changing lock combinations, opening or removing locks which cannot be opened by ordinary means; devises and adjusts master key systems and installs and maintains all types of locking devices.  

  • Prepares, investigates, gathers and maintains the computerized maintenance management system, records, reports data on work accomplished, accidents, materials expended, and detailed key codes and records.  

  • Maintenance, repair, and management of Medeco key systems  

  • Drives a motor vehicle to transport equipment and tools   

  • Interprets, explains and carries out existing methods and procedures pertaining to lock repair and maintenance activities.  

Locksmith Supervisor perform other duties as assigned. 

Minimum Qualifications 

  • Experience and Training Guidelines: five (5) years experience as a locksmith, including at least one year experience at the journey level. 

  • Special Requirements: Possession of a current valid Drive License. Positions at the Airport may require shift work. 

     

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.  

One-year fulltime employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40-hour work week). Any overtime hours that you work above 40 hours per week are not included in the calculation to determine fulltime employment. 

Important Note: Please make sure it is absolutely clear in your application exactly how you meet the minimum qualifications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Please be aware that any misrepresentation of this information may disqualify you from this recruitment or future job opportunities.  

Selection Procedures: 

After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following. 

Minimum Qualification Supplemental Questionnaire (MQSQ): 

Candidates will be required to complete an MQSQ as part of the employment application. This MQSQ is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications (MQ) for this position. The MQSQ will be used to evaluate if the applicant possesses the required minimum qualifications. 

Basic Supervisory Exam (BSE) (Weight: 40%) 

Candidates that meet the minimum qualifications will be invited to participate in a written multiple-choice examination that is designed to measure basic knowledge of various supervisory practices and procedures (e.g. directing, counseling, guiding, evaluating, motivating, disciplining, developing, and training subordinates, delegation, etc.) as well as customer service and reading comprehension. 

This is a standardized examination and, therefore, test questions and test answers are not available for public inspection or review. 

 

The Basic Supervisory Exam will be administered either on a computer or in paper format. The type of format will depend on the size of the qualified applicant pool. Qualified candidates will be notified of the type of exam format in their exam appointment notification. 

Scores attained on the Basic Supervisory Exam will be 'banked' for three years from the test date. Candidates are not required to retest during this period. Applicants who qualify for another job using the same exam within one year of the Basic Supervisory exam test date will have their score applied to that recruitment automatically. After one year, a candidate can either (a) apply their test score to the other recruitment or (b) retest. Retesting is allowed after one year from the test date only if a candidate applies and is qualified. The retest score becomes the official score for candidates who choose to retest due to its recency. 

The use of “banked” scores may change if the assessment is revised significantly in the future. Candidates with “banked” scores would be required to take the revised exam sooner than the three-year period if they apply to a job opportunity using the same revised exam. 

Oral/Performance Examination [Weight: 60%]: Candidates who pass the Basic Supervisory Exam will be invited to participate in an oral/performance examination designed to measure relative knowledge, skill, and ability levels in job-related areas.  A passing score must be achieved on the exam in order to be placed/ranked on the Eligible List.  Candidates will be placed in rank order according to their final score on the exam. 

The exam, which will be testing on medical facility operations, will be evaluated to measure knowledge, skills and/or abilities in job-related areas which may include but not be limited to: Knowledge of the design, construction, installation, maintenance, operation, repair and rebuilding of all types of locks, locking devices, exit devices and door checks; locksmith tools; key code systems; door hardware specifications; door operators; Knowledge of rules and regulations of the Joint Commission, and conform to NFPA codes when required for door locks; Knowledge of safety procedures and ADA requirements; Ability to plan, prioritize, assign, train and review the work activities of subordinate locksmith personnel, including the ability to assist in their professional development through training, coaching and performance evaluation; Ability to read blueprints and plans; Ability to estimate material and labor costs; Ability to communicate effectively in writing; Ability to communicate effectively orally; Ability to interact tactfully and effectively with colleagues and other stakeholders; Ability to safely and legally operate a motor vehicle to visit work sites. 

After the confidential eligible list/score report is adopted, the department may administer additional selection procedures to make a final hiring decision. 

Certification 

The certification rule for the eligible list resulting from this examination will be the Rule of Three Scores. 

Eligible List/Score Report: 

Once you pass the exam, you will be placed onto an eligible list and given a score and a rank. For more information, visit https://careers.sf.gov/knowledge/process/ 

The duration of the eligible list resulting from this examination process will be 6 months and may be extended with the approval of the Human Resources Director. 

Terms of Announcement and Appeal Rights: 

This is a Position Based Test (PBT) administered in accordance with Civil Service Rule 111A. 

Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at https://careers.sf.gov/. The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.  

Additional information regarding Employment with the City and County of San Francisco:  

  • Information about the Hiring Process (https://sfdhr.org/information-about-hiring-process)   

  • Conviction History (https://sfdhr.org/conviction-history-faq)   

  • Employee Benefits Overview (https://sfdhr.org/benefits-overview)   

  • Equal Employment Opportunity (https://sfdhr.org/equal-employment-opportunity)   

  • Disaster Service Workers (https://sfdhr.org/disaster-service-workers)  

  • Reasonable Accommodation (https://careers.sf.gov/accommodations/)  

  • Right to Work (https://sfdhr.org/recruitment-details#identification)  

  • Copies of Application Documents (https://sfdhr.org/recruitment-details#copies)  

  • Diversity Statement (https://sfdhr.org/recruitment-details#diversitystatement)  

  • Veterans Preference (https://sfdhr.org/information-about-hiring-process#copies::text=Education%20Requirements.-,Veteran%27s%20Preference,-In%20order%20to)    

  • Seniority Credit in Promotional Exams (https://sfdhr.org/information-about-hiring-process#senioritycredit)   

If you have any questions regarding this recruitment or application process, please contact the exam analyst, Stephen Lee at stephen.j.lee@sfdph.org (XXXXXX@sfdph.org) or (628) 271-6838. 

We may use text messaging to communicate with you on the phone number provided in your application. The first message will ask you to opt in to text messaging. 

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible. 

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

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