Overview

ABM is HIRING IMMEDIATELY for Baggage Agents.

Pay: $20.72 Hourly Rate

The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.

Benefit Information:

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2024 Employee Benefits | Front Line Team Members (https://www.abm.com/wp-content/uploads/2023/11/2024-Recruitment-Frontline-11.6.23.pdf) | (Programa de Beneficios de ABM) (https://www.abm.com/wp-content/uploads/2023/11/2024-Recruitment-Frontline-Spanish-11.6.23.pdf) Flight benefits for eligible positions .

Why work for ABM?

ABM (NYSE: ABM) is a leading provider of facility solutions with revenues of approximately $6.4 billion and over 130,000 employees in 300+ offices deployed throughout the United States and various international locations. ABM’s comprehensive capabilities include electrical & lighting, energy solutions, facilities engineering, HVAC & mechanical, janitorial, landscape & turf, mission critical solutions and parking, provided through stand-alone or integrated solutions. Founded in 1909, ABM provides custom facility solutions in urban, suburban, and rural areas to properties of all sizes — from schools and commercial buildings to hospitals, data centers, manufacturing plants and airports.

Position Summary Details

The Baggage Agent provides support to the Baggage Service Office, assisting the airline ticket counter staff with the loading of passenger luggage onto the conveyer belt and spacing out luggage to prevent luggage jams on the conveyor belt and assisting Customers with delayed, damaged or pilfered baggage.

Essential Functions

• Ability to be empathetic, mindful and helpful to customers who have been separated from the belongings

• Resourceful when dealing with mishandled baggage by tracing and reuniting customers with their belongings

Responsibilities

• Ability to read IATA tickets to determine flight departure times and connecting carriers

• Screens all interline passengers prior to placing bags on the interline return belts

• Ensures baggage tagging is correct

• Direct and assist passengers with mischecked or short-checked bags

• Handles misplaced/lost baggage claims and provides reports to Carriers

• Evaluates customer’s need concerning airline locations

• Is able to meet the Station’s attendance standards

• Other duties as assigned

Qualifications

• Must be 18 years of age or older.

• Must meet all requirements to receive required airport SIDA badge and Customs Seal (if applicable), including ten-year work history if available.

Preferred Qualifications:

• Customer Service Experience

• Must meet all requirements to receive required airport SIDA badge and Customs Seal (if applicable), including ten-year work history if available.

REQNUMBER: 82257

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.