... customer service by acting as a liaison between the customer and retail technician (Traditional), or mechanical associate (Flow) on the phone before, during, and after the service/repair processes ...

... . Job Specifications: ♦ Accountable to Associate 1 Competency Model ♦ Demonstrate ... telephone etiquette and active listening skills. ♦ Execute Retail Service Standardized Work ...

... customer service by acting as a liaison between the customer and retail technician (Traditional), or mechanical associate (Flow) on the phone before, during, and after the service/repair processes ...

... . • Perform quality and timely imaging of Retail and Wholesale vehicles for CarMax websites. • Complete ... option of the associate or CarMax. This at-will employment relationship will remain in effect throughout ...