Job Information
Intuit Senior Content Designer - AI Tax in San Diego, California
Overview
Taxes, finances, and fun. Yup, they can all coexist.
Where? At the intersection of design and content, right here in Intuit’s Consumer Group. We design with words. We simplify the complex. We love what we do.
How? We have real conversations with actual customers. Then we craft conversations for millions of people to see. We're the voice of TurboTax. Together with our world-class design partners, we create award-winning experiences that delight customers.
Come join the best damn content team around.
Join the AI tax team as they use artificial intelligence to prepare tax returns for our customers. You’ll be responsible for the content strategy and V&T that represents the latest technology in online tax preparation.
You have experience creating concepts and content for website UI. You get messaging, A/B tests, landing pages, and more. While solving customer problems you also drive revenue and conversion for the business. You design the best copy for every execution. You select the right tone, style, structure, and voice. You consider usage, space, strategy, media, and brand.
You want to collaborate with our creative team. You like a high-intensity, productive, deadline-driven environment. You’re not fazed by millions of customers interacting with your work. You want to know what’s working and what’s not so you can iterate for better results.
You can take a corporate job description from grade 10 readability to grade 6. Then do the same for taxes or personal finances.
What you'll bring
Bachelor’s degree or commensurate experience
4+ years industry experience
Demonstrated experience with web writing for e-commerce sites (Agency experience a plus)
Strong conceptual, marketing, and writing skills
Experience with A/B testing and how to use it to drive improved page performance
Knowledge of online media & rich media formats
Ability to quickly familiarize with brand goals and integrate into actionable copy
Ability to self-manage many high-level projects and work within tight time deadlines
Ability to generate, articulate and present creative concepts and strategies to peers as well as internal constituents
Comfortable receiving, responding to, and incorporating feedback
Good understanding of SEO and how/when to apply it
Experience working with publishing CMS
Ability to understand and apply business analytics to creative output
Familiarity with Figma a plus
How you will lead
Translate business needs into clear, engaging, actionable copy for A/B web page tests and other website updates
Work collaboratively to develop creative testing concepts and execute solutions
Work with internal and external resources to ensure copy and design work in concert to deliver against the business requirements (and create the best user experience)
Research, conceptualize, write, proofread, and edit copy
Handle special projects as needed
Understand sitemaps, wireframes, and other similar documents and write to their needs
Understand web and app production and process
Ensure copy is compliant with published style and legal guidelines
Deliver on deadline in a fast-paced environment
EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
Intuit
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