Job Information
Randstad US call center service rep (healthcare) onsite in san diego, California
call center service rep (healthcare) onsite.
san diego , california
posted july 9, 2024
job details
summary
$23 - $23.25 per hour
temporary
high school
category office and administrative support occupations
referenceAB_4567789
job details
Our client is a leading healthcare company with an urgent need for experienced healthcare call center service representatives. 2+ years of experience in patient scheduling is required, with proficiency in EMR (medical records) preferred. In this role, you will answer high volume inbound calls from members and patients needing assistance in patient scheduling, rescheduling of appointments, and general customer service related inquiries. This position is 100% onsite.
salary: $23 - $23.25 per hour
shift: First
work hours: 8:30 AM - 5 PM
education: High School
Responsibilities
Answers high volume incoming calls
Member/patient appointment scheduling
Rescheduling/Cancellations
Handles multi-line phone system
EMR (Electronic Medical Records)/Epic
Microsoft Office Applications (Excel spreadsheets, Word documents)
Places outbound calls regarding account statuses, complaints, etc.
Redirects calls for further problem resolution as needed.
Skills
Telephone Etiquette
Call Center Support
Typing Skills
Basic Software Skills
Call Center
Basic Computer Skills
Healthcare
Industry Representative
Healthcare Network
Patient Support
Healthcare System Navigation
EHR/Epic
EMR
Inbound calls
Outbound calls
Qualifications
Years of experience: 0 years
Experience level:
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
get in touch
we are here to help you with your questions.
AC
aristotle cunanan
- aristotle.cunanan@randstadusa.com
Randstad US
- Randstad US Jobs