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Marriott
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San Antonio, Texas
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development and implementation of corrective action plans.
Providing Exceptional Customer Service
• Encourages employees to provide excellent customer service within guidelines.
• Handles guest problems
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Marriott
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San Antonio, Texas
...
delivering service excellence throughout each customer experience.
**CANDIDATE PROFILE ... .
• Executes and supports Marriott’s Customer Service Standards and hotel’s Brand Standards.
• Conducts
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Marriott
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San Antonio, Texas
...
Exceptional Customer Service**
• Provides services that are above and beyond for customer satisfaction ... in a timely manner to customer service department request.
**Additional Responsibilities
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Marriott
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San Antonio, Texas
...
of team members.
Providing and Ensuring Exceptional Customer Service
• Sets a ... customer service.
• Emphasizes guest satisfaction during all departmental meetings and focuses on
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Marriott
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San Antonio, Texas
...
knowledge of the brand specific service culture.
**Ensuring Exceptional Customer Service ... satisfaction results with employees.
• Responds in a timely manner to customer service department
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Marriott
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San Antonio, Texas
...
into cash register system and collect payment from customer. Take orders, record in MICROS system and ... guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation
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Marriott
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San Antonio, Texas
...
product quality and service levels.
• Provides services that are above and beyond for customer ... management.
• Strives to improve service performance.
• Supervises security staff to
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Marriott
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San Antonio, Texas
...
present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel ... occupancy and revenue.
• Maintains good customer relations by answering questions and taking care of
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Marriott
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San Antonio, Texas
...
dates, and discard expired items. Keep storeroom neat and clean. Complete customer purchases, process all payment types, and process returns, refunds, and exchanges. Verify customer identification as
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Marriott
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San Antonio, Texas
...
departmental goals to produce desired results.
**Ensuring Exceptional Customer Service ... provide excellent customer service within guidelines.
**Additional Responsibilities
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Marriott
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San Antonio, Texas
...
goals to produce desired results.
Ensuring Exceptional Customer Service
• Provides ... from supervisor as necessary.
• Empowers employees to provide excellent customer service within
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Marriott
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San Antonio, Texas
...
and implements company safety standards.
**Ensuring Exceptional Customer Service ... focuses on continuous improvement.
• Empowers employees to provide excellent customer service
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Marriott
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San Antonio, Texas
...
collect payment from customer. Take orders, record in MICROS system and prepare food and coffee beverages ... . Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service
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Marriott
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San Antonio, Texas
...
collect payment from customer. Take orders, record in MICROS system and prepare food and coffee beverages ... . Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service
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Marriott
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San Antonio, Texas
...
**
Provide customer service in the areas of operations for various exhibits and shows. Operate attraction ... ’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional
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Marriott
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San Antonio, Texas
...
and objectives.
Ensuring Exceptional Customer Service
• Attends meetings and ... work areas in order to ensure efficient service and conformance to standards.
• Investigates
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Marriott
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San Antonio, Texas
...
marketing and online activation channels; managing website updates and other customer-facing channels ... guests in an attentive, friendly, courteous and service oriented manner.
Must have a focus on detail
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Marriott
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San Antonio, Texas
...
standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank ... spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service
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Marriott
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San Antonio, Texas
...
standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank ... spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service
...
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Marriott
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San Antonio, Texas
...
standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank ... spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service
...
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Marriott
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San Antonio, Texas
...
standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank ... and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or
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Marriott
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San Antonio, Texas
...
acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist ... promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service
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Marriott
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San Antonio, Texas
...
and direct staff.
• Ability to handle multiple customer and operational demands with a high
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