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TEXAS VETERANS COMMISSION TVC - Family Career Advisor (Veterans Services Representative I) in San Antonio, Texas

Please paste the following URL into a browser to view the entire job posting in the CAPPS Career Section: https://capps.taleo.net/careersection/ex/jobdetail.ftl?job=00045161 You may apply to the job directly through the CAPPS Career Section. It is not necessary to apply both through Work In Texas and CAPPS Career Section

Please Note: All applications must contain complete job histories, which includes job title, dates of employment, name of employer, supervisor's name and phone number, and a description of duties performed. To receive Military Employment preference, a copy of the DD Form 214 (member #1 not accepted), NA Form 13038, VA Summary Benefits Letter, or a DD form 1300 must be provided before an interview can be extended. College transcripts, licenses, certifications, etc. must be provided before an interview can be extended. If this information is not provided prior to the interview, your application may be rejected because it is incomplete. Attaching documents to the application is preferred. Resumes do not take the place of this required information. **A skills test such as a presentation will be required during the interview process To learn more about TVC Employee Benefits, please click on the link below: https://www.tvc.texas.gov/wp-content/uploads/2023/02/ERS-brochure-final-1.pdf Submitted Through Work in Texas: Work in Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions please go to CAPPS Recruit to register or login and access your profile. CAPPS Recruit: https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en General Description: Serves as a vital member of the Veterans Employment Services team. Provides complex (journey-level) veterans employment work. Provides a full range of services including employment, training, and placement services to meet the needs of veterans and their dependent family members with priority given to targeted categories. Work involves conducting interviews to assess client needs, disseminating information regarding employment and training programs, and facilitating client access to all workforce development programs and services. Advocates for military and Veteran dependent family members, employment and training opportunities with business, industry, and community-based organizations. Works under general supervision, with moderate latitude for the use of initiative and independent. To promote a strong environment, TVC maintains a telecommuting policy. The policy is decided by division and contingent on continued performance. Essential Duties and Responsibilities: Conducts a comprehensive assessment of training needs, education, experience, skills, interests, and other relevant data to deliver the appropriate level of services and assist military dependent family members. This includes working one-on-one with military spouses, Veteran spouses, and their dependent children to enhance their job search skills and efforts. Advises and encourages military spouses, Veteran spouses, and their dependent children throughout their reemployment process. Outreaches military and Veteran dependent family members who can benefit from specialized services, outreaches to community- based organizations, employers, labor unions, Veteran service organizations and other service providers to promote employment goals and objectives of military dependent family members in finding suitable employment. May refer and job develop military spouses, Veteran spouses and their dependent children to employment opportunities based on qualifications consistent with employer requirements. Conducts and participates in workshops that assist dependent family members in job search activities including resume writing, interviewing, etc. Make presentations to groups. May enter and retrieve information to/from computer systems (workinTexas.com, Salesforce, etc.). General personal computer, Microsoft Windows, and M crosoft Office experience preferred. Work hours other than 8-5 may be required. Performs related work as assigned. Military Crosswalk information: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_SocialServices.pdf Qualifications: Minimum Education: Associates degree from an accredited college or university with major course work in social work/social sciences or a related field. Experience may be substituted for education on a year-by-year basis. College Transcripts are required and must be provided before an interview can be extended, it is preferred they be attached to the application. Minimum Experience:and#8239; Two (2) years of experience in interviewing, assessment, job placement, retention, and counseling work of job seekers. Additional Requirements:and#8239;A valid Texas Drivers License must be provided within 90 days of hire. Preferred Experience and Qualification: Two (2) years of experience in the operation of computers and in applicable software Experience in case guidelines, regulations and policies Experience providing excellent customer service to both internal and external customers Knowledge, Skills, and Abilities: Knowledge of English language enough to compose correspondence and summarize information. Knowledge of assessments, career planning and interviewing techniques. Knowledge of community resources and supportive services. Ability to assess military and Veteran dependent family members needs and to coordinate services. Ability to organize, monitor, document, and follow-up with case managed clients. Ability to consistently present a professional image to customers, the public and co-workers. Ability to maintain confidentiality. Environmental Physical Conditions: Normal office work environment, mostly sedentary in nature. May involve walking; standing; remaining stationary for long periods of time; pulling and pushing; kneeling, stooping, and bending; and safely lifting and carrying items weighing up to 30 pounds. Work involves extensive telephone usage and repetitive hand/wrist/finger motions while using the computer. Notes to Applicants: To receive Military Employment preference, applicable source documents must be provided before an interview can be extended. Attaching documents to the application is preferred. College transcripts, licenses, certifications, etc. must be provided before an interview can be extended. Attaching documents to the application is preferred. If you require any reasonable accommodation for the interview process, please inform the hiring representative who calls to schedule your interview. This position has been designated as a security sensitive position. A criminal background investigation will be conducted on the final candidate for this position. DUE TO THE HIGH VOLUME OF APPLICATIONS, WE DO NOT ACCEPT TELEPHONE CALLS. APPLICANTS SCHEDULED FOR INTERVIEWS WILL BE CONTACTED. Veterans Information: The Texas Veterans Commission is committed to hiring Veterans and is proud to employ the highest percentage of Veterans among all state agencies. Additional info may apply via the job posting. AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER: The Texas Veterans Commission does not discriminate on the basis of persons color, race, national origin, gender, gender identity/gender expression, sexual orientation, marital status, disability religion, or age in employment or the provision of services.

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