Duties and Responsibilities

• Receive soiled linens by bag, or cart from the floors. Sort all articles by kind, color and degree of soil. Inspect all laundry and linens and record all damaged or stained items.

• Operate washers and dryers according to recommended capacity and other manufacturers’ guidelines. Ensure necessary chemicals are added in the correct quantities prior to wash cycles.

• Fold clean linens and store as appropriate.

• Report to supervisor needed repairs or unsafe conditions.

• Monitor and control supplies and minimize waste within laundry facility.

• Sort and record discarded linen into categories. Report damages or loss of linen to supervisor.

• Promote teamwork and quality service through daily communication and coordination with another department

• Receive, check and deliver guest laundry into to guest rooms. Check bills and submit to supervisor for posting. Keep and organize all receipts.

• Report, turn in, and/or log any lost and found items according to established procedures

• Complete turndown service on a nightly basis

• Assist with other duties as assigned.

QUALIFICATIONS AND REQUIREMENTS

Minimum: Basic reading, writing, and math skills. Some laundry experience and ability to speak English preferred.

This job requires ability to perform the following:

• Carrying or lifting items weighing up to 75 pounds and pushing and or pulling approximately 100 pounds

• Frequently standing up and moving about the work area

• Frequently handling objects and equipment to maintain the facility

• Frequently bending, stooping, and kneeling

• Frequently working in areas of high temperatures around heavy equipment

Other:

• Communication skills are utilized a when interacting other employees and supervisor.

• Reading and writing abilities and basic math skills are utilized when determining amounts of chemicals to treat laundry and stains and logging appropriate poundage.

• Must be able to work late evenings, nights, weekends, and/or holidays.

Work Area: Laundry Facility, Hotel public and employee areas

The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

1. Health and Safety:

2. Follow safe work procedures as outlined in Departmental Policy and Procedures manuals, including the use of personal protective equipment.

3. Know and comply with all Occupational Health & Safety regulations, as per the Occupational Health and Safety Act and Ministry of Labour.

4. Report all injuries or illnesses to a supervisor or manager immediately.

5. Participate in Joint Health and Safety Committee by bringing health and safety concerns or issues to the attention of the committee.

NOTE:

1. A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions.

2. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor.

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Important information :

• The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

• No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

• If you require reasonable accommodation during the application process, please click here .

• IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.