Job Family :

Human Capital Operations

Travel Required :

Up to 10%

Clearance Required :

None

About This Role:

Guidehouse is seeking an Associate, Contingent Worker Management. This position is located on Guidehouse Human Capital (HC) Shared Services Team and assists administering the contingent worker program. This includes onboarding setup, ongoing maintenance, and off-boarding of Guidehouse contingent workers. The ideal candidate has a variety of experience in HC Operations, process, and program management with knowledge in onboarding and offboarding. A successful team member exercises extreme attention to detail, is thorough, accurate and organized while being flexible and productive in a growing fast-paced environment.

What You Will Do :

• Administers the contingent worker onboarding, off-boarding and job changes processes including tracking onboarding in Workday

• Work with external teams on laptop collection efforts, timely access terminations and adding vendors in Workday

• Assist in maintaining standard reports for ongoing needs. Help maintain data integrity and accuracy

• Use ServiceNow to respond to inquiries and assign tickets to senior team members. Ensure tickets are created for all requests

• Act as Tier 1 Contingent Worker related matters

• Identify process efficiencies and workflow improvements and escalate proposed solutions.

• Assist in resolving issues and communicate status updates to stakeholders across the company.

• Ability to build sustained relationships with colleagues and leadership.

• Work on projects and assignments, with guidance

• Provide excellent customer service, to both internal and external clients.

• Self-directed work style with attention to detail and strong collaboration skills.

• Administration of contingent worker onboarding compliance, training, and background check requirements. Overseen by Senior members of team

What You Will Need :

• Bachelor’s Degree; Four (4) years additional professional experience may be substituted in lieu of degree.

• Two (2) + years of professional experience.

• Strong customer service skills while maintaining a high level of integrity and confidentially with each interaction

• Exhibit patience, empathy, and positivity

• Have problem-solving skills

• Ability to multi-task, prioritize, and manage time effectively

• Solid verbal, written, and interpersonal skills are required

• Efficient Microsoft Office skills including Excel, PowerPoint, Word & Outlook

What Would Be Nice To Have :

• Experience with Workday (HMC)

• Experience with case management systems (such as ServiceNow)

• Prior experience with third party labor onboarding and offboarding

What We Offer :

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave and Adoption Assistance

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Student Loan PayDown

• Tuition Reimbursement, Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency Back-Up Childcare Program

• Mobility Stipend

About Guidehouse

Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.