Job Information
Stryker Senior Financial Analyst, GPO systems in San Antonio de Belen, Costa Rica
We are excited to be named one of the World’s Best Workplaces by Fortune Magazine!
We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards – not to mention various social and recreational activities, all of which are location specific.
The Senior Analyst, Finance systems is part of the Global Process Organization and is responsible for ensuring the maintenance of settings and processes associated to finance system(s) is performed on a timely basis and according to guidelines.
Overall
The role primary focus is to guarantee the smooth and efficient operation of assigned finance cloud-based system(s), providing technical support, troubleshooting issues, and collaborating with various departments to enhance system(s) functionality
Responsibilities
Supporting technical and non-technical stakeholders
Performing audits on system access, collaborating with compliance and internal control teams to adhere to organizational policies
Ensuring internal customer satisfaction by maintaining constant communication on open service items
Proactively managing and resolve inquiries and requests within the support queue to ensure issues are resolved comprehensively and meet and exceed ticket SLA levels
Document wireframes and workflows to support requirements
Proactively managing and resolve inquiries and requests within the support queue to ensure issues are resolved comprehensively
Administering ticketing system operations
Assisting with the administration of cloud-based financial systems (MyDSO, HighRadius, etc…)
Customize and configure the systems to meet specific business requirements, ensuring seamless workflow integration
Write clear and concise defect reports for resolution
Support finance system implementation, upgrades, connections with other systems
Maintain and update application related user and training documentation (MyDSO, HighRadius,…)
Education & Special Trainings:
Bachelor’s degree in Business, Finance, or IS/IT required
Certifications on finance cloud-based system (HighRadius, Blackline, etc…) will be a plus
Understanding of SQL Server and database management will be a plus
Programming skills in C# preferable
Qualifications & Experience:
Minimum three years of experience in desktop support within a corporate environment
Previous experience working in a fast-paced, innovative environment is highly preferred
Fluency in English (verbal and written) required
Proven experience with PowerBi and advance Microsoft excel/access is highly preferred
Good communication skills
Shared service experience is a plus
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.
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