Take charge as a Contract Logistics Customer Onboarding Manager at Kuehne+Nagel Thailand, where you'll oversee the seamless integration of new clients into our logistics network. Lead onboarding projects, ensure smooth transitions, and deliver exceptional customer experiences. Shape the future of our client relationships and make a significant impact in a dynamic, fast-paced environment!

Your Role

Your primary objective will be to manage a team of Project Managers to set-up, execute, manage + coordinate customer + internal implementations on behalf of the Project Sponsor, using our customer on-boarding methodology + Zero Failure processes. You will do this by working with a variety of internal + external stakeholders while focusing on the key objectives.

Your Responsibilities

• To lead the project team ensuring mandatory/needed resources are assigned to the project as well as supporting, coaching + challenging project team members, providing guidance on projects, career + development.

• To ensure that assigned projects are implemented on time, within budget + with the right quality, ensuring that all relevant methodologies + the Zero Failure processes are followed at all times.

• To manage the scope (+ scope changes), project progress, project budget + risks within the assigned projects + between different countries.

• To ensure all project documentation is fully maintained, accurate + up to date.

• To provide internal + external (customer) status reporting on time.

Your Skills and Experiences

• At least 5 years of experience in project implementation for 3PL environment.

• Good communication, presentation and analytical skills.

• Able to work well under pressure with good stakeholder management.

Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.