Technology Librarian needed in Salt Lake City, Utah.

About the Position

This position primarily works in The City Library's "Creative Lab" - a makerspace with dedicated equipment and software for multimedia projects, including 3D printers, sewing machines, audio recording, laser cutters and more.

The Technology Librarian performs various  services focusing on creative technology programs, digital equity, and digital literacy for all ages. The Technology Librarian will create and deliver instructional information on computer programs, software, and makerspace equipment. 

Primary Responsibilities

• High quality customer service. Provides customer service assistance to library patrons by responding to patron inquiries, providing reference and instruction, and interpreting Library rules, policies and procedures to the public,  typically in makerspace or outreach lab setting. Interprets Library rules, policies and procedures to the public. Interacts with patrons in person, by telephone and electronically. May be called upon to handle difficult patron interactions or solve customer service problems requiring the intervention of a supervisor. Assists patrons with the use of computers and technology. Excels in serving a diverse population.

• Working relationships. Fosters good working relationships with diverse people including staff, patrons, volunteers, vendors and community partners. Accepts and completes assignments from supervisor, manager or other Library staff in a professional and timely manner.

• Programming and outreach. Under the supervision of the designated program or service coordinator, creates and delivers high quality library programs and outreach services to community members. Design and lead diverse activities within the Creative Lab for patrons of all ages and abilities. Train patrons on and provide support for Creative Lab related equipment and activities.

• Reference and Readers' Advisory. Provides in depth reference and instruction to patrons. Maintains advanced knowledge of Library resources and trends to provide suggestions that match patron interest.

• Committees and workgroups. Takes on a leadership role when participating in committees or workgroups on activities outlined in the strategic goals. Collaborates with Service Coordinators, committee members, managers and staff to ensure community and department/branch needs are being met through committee work.

• Leadership and supervision. Takes a leadership role in mentoring staff. Assists the manager with scheduling and backfilling daily vacancies, filling vacant positions, and may supervise or support staff and/or volunteer program at the location. Will be Librarian-in- Charge as scheduled. May be assigned as Acting Manager in manager's absence.

• Creative lab equipment and  maintenance. Operate and maintain Creative Lab equipment. Develops and implements new and emerging technologies in the Creative Lab. Maintain inventory and supplies within the Creative Lab. Makes suggestions for additional materials for the collection. Determines items for removal and replacement. Works with the IT department to assist in all aspects of the daily operation and use of the Creative Lab. 

• Create and maintain displays. May create and maintain library displays. This may include the use of library materials, art, bulletin boards, graphics and/or other objects.

• Training. Under the supervision of the manager, writes procedure manuals and guidelines for Creative Lab equipment and activities. Shares the responsibility for training department staff on all aspects of service, outreach, and policy and procedures. Trains and mentors staff to provide quality customer service. May be asked to do system-wide training.

• Project Management. May perform a leadership role in the creation and execution of substantial library projects while working with Library teams.

• Circulation tasks. Performs a va iety of activities which are repetitive in nature related to the checking-in and checking-out of library materials and processing patron hold requests. Assists patrons with account activity and fines. May be required to handle cash transactions and complete cash report. May use automated material handler for automated sorting of library materials.

• Other duties. Performs other duties as assigned or required.

Minimum Qualifications:

• Completion of a Master's Degree in Library and Information Science and previous public library experience; an equivalent combination of education and experience which demonstrates general liberal arts background and knowledge will be considered.

• Enthusiasm to work with the public and a solid foundation in good customer service skills.

• Working knowledge of personal computer software ( Windows, Microsoft Office, Internet Explorer, Google Chrome, Mozilla Firefox, and Adobe Reader) and hardware configurations and capabilities and typical maintenance process.

• Ability to analyze a variety of technology equipment issues and problems and make recommendations.

• Experience with designing and or teaching computer skill classes to adult learners.

• Excellent written and verbal communication skills, including presentation skills, ability to work with teams, and the ability to motivate and negotiate with people.

• Experience working with ethnically and economically diverse groups. 

• Understanding of Equity, Diversity, Inclusion, and Belonging.

• Intermediate knowledge of operating a computer and programs.

• Experience with taking a leadership role on a workgroup or task force.

• Experience in mentoring other employees or volunteers.

• Required to maintain professional knowledge and skills through reading professional journals, viewing related webinars, attending training or professional conferences.

• Ability to work days, nights or weekends as scheduled.

• If travel is required for library purposes must have transportation. If using personal vehicle must maintain state required insurance..

Preferred Qualifications:

• Spanish language and/or other non- English language skills.

• Experience with library operations, programs and services.

• Experience with library policies and procedures

• Knowledge or experience with HTML, Adobe Creative Suite, open source music, video editing and 3D modeling/printing software.

• Experience with library computer systems, databases, software and commonly used technology and applications.

Working Environment:

• Work is performed in an Urban library environment.

• Subject to repetitive movement; standing, walking, bending, reaching and lifting of objects. May be subject to standing or sitting for extended periods of time.

• Must be able to lift/carry library materials, up to 50 lbs, and push/pull library carts.

• Must have good hand mobility and coordination.

• Subject to intermittent periods of inclement weather when retrieving library materials or participating in library outreach programs.

Schedule:

• Full-time 40 hours per week. Evenings and weekends will be required. 

Other Information:

• Completion of criminal background check will be required, if the candidate is over eighteen (18) years of age.

• The City Library participates in the federal Employment Eligibility Verification Program (E-Verify). Employment is contingent upon confirmation of your employment eligibility through the E-verify system.

• The City Library is an Equal Opportunity Employer and is committed to a diverse workforce.

Compensation: 

• Starting Range 17; Minimum $25.76/hour.  Compensation is commensurate with experience.

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``` - This is a full time position and includes excellent benefits such as paid vacation, health and life insurance and retirement benefits.