Sr. Program Manager/Principal Program Manager, Global Support

*Your work days are brighter here.*

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That's why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don't need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

About the Team

We are a fast paced, collaborative group of Program Managers who drive impact and promote excellence within the Global Support Organization. Focused on assisting Customer Support teams and our support mates and lead scaling to meet our customer growth.

At Workday, we're committed to bringing passion and customer focus to the business of enterprise applications. We work hard, and we're serious about what we do. But we like to have a good time, too. At Workday, employees come first. From creating a welcoming workplace to providing our people with the tools to shine, our culture nurtures collaboration, innovation, and fun.

About the Role

In this role, you will be responsible for driving the development and delivery of federal customer support program requirements, creating processes where needed to attain and maintain FedRAMP certification for the global support workstream, leading related communications and enablement, and managing overall program governance and documentation. You also will help lead other key projects and programs for the organization. You should be self-motivated with high attention to detail and possess the ability to prioritize and drive issues to resolution across multiple workstreams.

• Understand program requirements and gaps, prioritize and drive development plans, and ensure adoption and ongoing effectiveness

• Lead program governance with executive leadership, stakeholders, and supporting teams

• Establish policies, operation procedures, and detailed process documentation as required to meet federal government contract requirements

• Drive development and manage ongoing operations for Workday's Global Support Federal Program including FedRAMP and NIST 800 compliance

• Identify technical systems capabilities and enhancements required, and collaborate with Workday Business Technology to ensure effective delivery

• Lead enablement for support analysts including communications, training, and support resources

• Maintain federal feature roadmap and communicate to appropriate Workday leadership and sales teams

• Manage cross-functional project teams to ensure effective delivery of federal requirements

   

   

About You

Basic Qualifications (Principal PM)

• 10+ years of experience in PMO/program management leadership

• 8+ years in enterprise software application support

   

   

Basic Qualifications (Senior PM)

• 6+ years of experience in PMO/Program Management leadership

• 6+ years in enterprise software application support

   

   

Other Qualifications

• Experience managing cross-functional teams and exemplary program management skills
• Successful leadership in federal program management or delivery of federal contracting and security beneficial
• Ab lity to identify dependencies between complex programs/projects and determine impact.
• Problem solver capable of translating issues into simple terms to facilitate discussion and decision
• Excellent organizational, presentation and communication skills
• Effective in and experienced in managing cross functional relationships

Workday Pay Transparency Statement

The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here.

Primary Location: USA.GA.Atlanta

Primary Location Base Pay Range: $144,000 USD - $216,000 USD

Additional US Location(s) Base Pay Range: $136,800 USD - $240,000 USD

Our Approach to Flexible Work

With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.

Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!