University of Utah Health Senior Mobile Device Administrator in SALT LAKE CITY, Utah

Overview

As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, diversity, integrity, quality and trust that are integral to our mission. EO/AA

This position combines technical system administration with project leadership. The incumbent will integrate and support complex systems which provide core services to the organization and support our business systems. The person in this position will manage and administer servers, software and databases for a variety of applications including packaged applications and custom developed databases and applications.

This position has no responsibility for providing care to patients.

Responsibilities

  • Installs, upgrades and manages server services and application software.

  • Provides high level troubleshooting support for server services and application software.

  • Proactively monitors and resolves problems with server services and applications.

  • Support all aspects of web and server-based application server.

  • Installs, upgrades, configures patch and support departmental applications.

  • Evaluates and manages web server and server application outages.

  • Creates and modifies databases as needed. Installs and tests scripts and systems.

  • Advises and consults on programming problems.

  • Conceptualized, designs and program complex systems and applications to enhance business processes.

Knowledge / Skills / Abilities

  • As part of the Client Engineering group, you will be one of the Mobile Device Management (“MDM”) subject matter experts (“SMEs”) and will help support other technologies within the group that are also included below.

  • In-depth knowledge of the MDM solutions, that may include, but is not exclusive to the following products: AirWatch, Intune, Jamf, MaaS360, and/or MobileIron.

  • In-depth knowledge of MDM or Enterprise Mobility Management (“EMM”) solution installation, configuration, administration, and troubleshooting knowledge of and ability to teach appropriate troubleshooting techniques to other members of the team/organization.

  • Knowledge of Microsoft Active Directory and Group Policy/Preferences.

  • Knowledge of Client Management Tools that include Symantec Endpoint Management (formerly Altiris) and Microsoft System Center Configuration Manager (SCCM) installation, configuration, administration, and troubleshooting.

  • Knowledge of Citrix virtualization stack installation, configuration, administration, and troubleshooting.

  • Working knowledge of Microsoft Windows Printing and/or Enterprise Print Management with various printing functions within business and clinical applications.

  • Working knowledge of Symantec Endpoint Protection installation, configuration, administration, and troubleshooting.

  • Working knowledge of Microsoft BitLocker, Symantec Endpoint Encryption, and Apple FileVault installation, configuration, administration and troubleshooting.

  • Cursory knowledge of Two Factor Authentication solutions that include RSA and Duo installation, configuration, administration, and troubleshooting.

  • Cursory knowledge of application packaging and software delivery through tools that include, but are not exclusive to: Microsoft App-V, Liquidware, and Unidesk.

  • Cursory knowledge of Microsoft SQL Server installation, configuration, administration and troubleshooting.

  • Current knowledge and background in managing Microsoft servers in a complex heterogeneous environment.

  • Experience managing Intune, Jamf, and/or MobileIron a strong plus.

Qualifications

Qualifications

Required

  • Bachelor's Degree in Computer Science or equivalent.

  • Six years of equivalent experience.

Qualifications (Preferred)

Working Conditions and Physical Demands

Employee must be able to meet the following requirements with or without an accommodation.

  • This is a sedentary position that may exert up to 10 pounds and may lift, carry, push, pull or otherwise move objects. This position involves sitting most of the time and is not exposed to adverse environmental conditions.

Physical Requirements

Carrying, Climbing, Color Determination, Crawling, Far Vision, Lifting, Listening, Manual Dexterity, Near Vision, Non Indicated, Pulling and/or Pushing, Reaching, Sitting, Speaking, Standing, Stooping and Crouching, Tasting or Smelling, Walking

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EEO Statement

The University of Utah Health Care is an Affirmative Action/Equal Opportunity employer. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities. The University of Utah Health Care is committed to diversity in its workforce. Women and minorities are encouraged to apply.

Requisition Number 32877

Reg/Temp Regular

Employment Type Full-Time

Shift Day

Work Schedule 8-5

Location Name Information Technology Services

Patient Care? No

City SALT LAKE CITY

State UT

Department COR ISC 17A ENTERPRISE SYSTEMS

Category Information Technology

The University of Utah Health Care is an Affirmative Action/Equal Opportunity employer. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities. The University of Utah Health Care is committed to diversity in its workforce. Women and minorities are encouraged to apply.