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University of Utah Senior IT Specialist in Salt Lake City, Utah

Details

Open Date 08/27/2024

Requisition Number PRN39672B

Job Title Information Technology Specialist, Sr.

Working Title Senior IT Specialist

Job Grade F

FLSA Code Computer Employee

Patient Sensitive Job Code? No

Standard Hours per Week 40

Full Time or Part Time? Full Time

Shift Day

Work Schedule Summary

VP Area U of U Health - Academics

Department 01470 - SOM Computer Support

Location Campus

City Salt Lake City, UT

Type of Recruitment External Posting

Pay Rate Range 58,300 - 75,000

Close Date

Open Until Filled Yes

Job Summary

Under minimal supervision, responsible for planning, organizing, directing and/or controlling all aspects pertaining to classroom technology. Manage interactive video conferencing classrooms at both campuses, manage network accounts, manage and schedule upgrades to computer hardware and software applications for classroom technology. Manage issues and maintain classroom performance through regular maintenance and updates as necessary. Ensure that classroom spaces operate effectively and troubleshoot any issues quickly to ensure minimal learning disruption. Act as a collaborating member of the division team.

Responsibilities

  1. Manage and maintain classroom technology for Salt Lake City campus.

  2. Timely troubleshoot any IVC technical problems related to either video quality or sound quality and work with Salt Lake City staff to resolve.

  3. Maintain a system log for the IVC classrooms at both campuses.

  4. Provide faculty leadership with timely updates and proposed solutions for any technology or classroom issues or disruptions.

  5. Performs information systems and AV equipment support and development in multiple areas, including but not limited to data storage and control, software applications training, and data coordination.

  6. Manages network security and infrastructure in accordance with University policies and procedures, including student data security.

  7. Liaise with the appropriate faculty teams to ensure classroom technology operates effectively through all phases of the curriculum, including lectures, labs, return visits, etc.

  8. Work with vendors to timely repair or replace IVC video or audio components as needed to ensure minimal disruption to the classroom.

  9. Follow University protocol for retiring old equipment.

  10. Periodic Exam proctoring.

  11. AV system support through contractual assignments with UEN .

  12. Remotely cover St. George campus as needed.

  13. Other duties as assigned.

This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Work Environment and Level of Frequency typically required

Nearly Continuously: Office environment.

Physical Requirements and Level of Frequency that may be required

Nearly Continuously: Sitting, hearing, listening, talking.

Often: Repetitive hand motion (such as typing), walking.

Seldom: Bending, reaching overhead.

Minimum Qualifications

Requires a bachelor’s degree or equivalency (one year of education can be substituted for two years of related work experience) and 3-5 years of experience in the field or in a related area.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences

Type Benefited Staff

Special Instructions Summary

Additional Information

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.

All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action ( OEO /AA). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/

Online reports may be submitted at oeo.utah.edu

https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.

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