Provides computer support by troubleshooting and correcting problems with computer hardware or software applications. Hybrid position made up of technician and entry level computer positions (including but not limited to: Help Desk Support, Database & Network Technicians, Entry level Programmer & Software Engineers). May Install and upgrades computer hardware and software applications. Designs and maintains websites. Creates and maintains databases, network accounts and programs for specific department needs. Backs up department computer systems on scheduled intervals. Serves as a help desk resource for assigned areas.