Details

Open Date 03/07/2025

Requisition Number PRN41378B

Job Title Business Systems Analyst

Working Title Business Systems Analyst

Job Grade E

FLSA Code Computer Employee

Patient Sensitive Job Code? No

Standard Hours per Week 40

Full Time or Part Time? Full Time

Shift Day

Work Schedule Summary

Work Schedule

Monday through Friday from 9am-5:30pm. Opportunities for telework may be available if supported by operational needs.Employees with an approved telework schedule are expected to provide their own home office space, internet connection, telephone, and have the ability to work independently.

VP Area U of U Health - Academics

Department 00848 - Pediatric Administration

Location Campus

City Salt Lake City, UT

Type of Recruitment External Posting

Pay Rate Range $39,300 - $68,349

Close Date 06/07/2025

Priority Review Date (Note - Posting may close at any time)

Job Summary

Job Summary

Reviews, analyzes, and evaluates business systems and user needs for the Clinical Trials Office ( CTO ) in the Department of Pediatrics at the University of Utah School of Medicine. Documents requirements, defining scope and objectives, and formulates processes to parallel overall business strategies. Position has a high focus on customer service, training, education, and conflict resolution.

The University of Utah offers a comprehensive benefits package including:

• Excellenthealth care coverageat affordable rates

• 14.2% retirement contributionsthat vest immediately

• Generouspaid leave time

• 11 paid Holidaysper year

• 50% tuition reductionfor employee, spouse, and dependent children

• Flex spending accounts

• Free transiton most UTA services

• Employee discounts on a variety of products and services including cell phones & plans, entertainment, health and fitness, restaurants, retail, and travel

• Professional development opportunities

Additional benefits information is available athttps://benefits.utah.edu/

Responsibilities

Essential Functions

• Analyzes current business processes and makes recommendations for improvement based on industry trends and professional business knowledge.

• Improves training and operational procedures within the CTO to increase efficiency and productivity.

• Develops tools to support the training and education of CTO software and systems.

• Leads the planning and design of CTO systems to ensure business needs are met.

• Proactively proposes new initiatives to evaluate and promote utilization of data for industry improvement.

• Serve as the primary subject matter expert on the OnCore CTMS platform.

• Provide training sessions for clinical research teams on how to use OnCore efficiently.

• Serve as the first point of contact for troubleshooting OnCore-related issues and provide timely solutions.

• Assists in development and facilitation of CTO system reporting, trainings, and presentations.

• Develops and facilitates CTO’s website design in collaboration with CTO management.

• Effectively tracks project progress to facilitate the successful completion of office deliverables.

• Actively participates in and contributes to process improvement, team building, and professional development.

• Works directly with collaborating teams at the University to understand the individual needs of the business.

• Creates and presents reports to CTO Leadership to support recommendations.

• Oversees implementation of projects from beginning to completion.

• Uses a variety of data analysis and organization tools to discover the most impactful insights.

Disclaimer

This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Comments

Familiar with relational database concepts, and client-server concepts. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision.A certain degree of creativity and latitude is required. Typically reports to a manager.

Work Environment and Level of Frequency typically required

Nearly Continuously: Office environment.

Physical Requirements and Level of Frequency that may be required

Nearly Continuously: Sitting, hearing, listening, talking.

Often: Repetitive hand motion (such as typing), walking.

Seldom: Bending, reaching overhead.

Minimum Qualifications

Requires an associate’s degree in a related area or equivalency (one year of education can be substituted for two years of related work experience) and 2-4 years of experience in the field or in a related area. Familiar with relational database concepts, and client-server concepts.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences

Preferences

• Strong communication skills, both oral and written

• Ability to maintain a high level of professionalism

• Excellent customer service skills

• Ability to collaborate effectively and work as part of a team

• Strong attention to detail

• Advanced time management and analytical skills

• Proficiency in Microsoft Office Suite

• Experience in project coordination or project management

• Business and technical writing skills

Applicants will be screened according to preferences.

Type Benefited Staff

Special Instructions Summary

Additional Information

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.

All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action ( OEO /AA). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/

Online reports may be submitted at oeo.utah.edu

https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.