Description: Job Description

Essential Duties & Responsibilities • Expert on selected Business Applications to help users and IT staff to evaluate new requirements and test those applications functions • Troubleshoot a wide variety of applications to help system owners and users when issues arise • Able to analyze complex applications and user problems; evaluate and suggest alternative solutions • Work with system owners to ensure systems are effectively implemented is running correctly for day-to-day operation • Document and update case inquires submitted by customers • Software Licensing • Manage QC Network Applications. Installation of Software applications • Provide application programming, testing, and documentation support of assigned software • Participate in 24/7 department on-call program • Work on special assignments as they arise

Knowledge, Skills & Qualifications • In-depth knowledge of system implementation concepts, regiments gathering, testing, SDLC • Strong knowledge of SharePoint configuration, methodologies, governance, SharePoint Designer • Able to design applications from gathering of requirements through detailed specifications • Basic understating of relational database Microsoft SQL Server, Oracle and able to query these databases using SQL • Knowledge in database tools SQL Server Management Studio, Toad, etc. • Knowledge of Disaster Recovery system concepts to help with implementation of business applications • Knowledge of process compliance and how they relate to business systems • Knowledge of principle and techniques of application business process • Knowledge of application fundamentals and operations • Knowledge of SDLC application design, coding, testing and implementation • Strong customer service skills for internal and external custo mers • Excellent verbal and written communication skills • Strong analytical and problem solving skills • Excellent collaboration skills and able to work in a team environment • Able to work quickly and effectively under pressure and to efficiently handle multiple priorities simultaneously

Education and Experience • Bachelor's degree in Computer Science or related IT field 7/14/2020 • Minimum 5 years in IT/Software Development and Integration with experience in Programming, SharePoint, EDM: Enterprise Document Management Systems, EQMS: Enterprise Quality Management Software

Minimum Qualifications • Must be 18 years of age

Travel Requirements • Typically requires travel less than 5% of the time

Physical Requirements and Work Environment

• This is largely a sedentary role.

• This job operates in a professional office environment and routinely uses standard office equipment.

What Wage are you offering? to per Yearly What Minimum Degree is required for this job?: High school diploma/GED