Description:

• Receives instructions from physicians, or designee, about which surgery or test is recommended.

• Verifies patient eligibility and benefits using an online application (i.e. Availity, NaviNet, OneHealthPort).

• Provides information about patient insurance coverage, and counsels patients pre-operatively regarding their potential

financial obligations.

• Discusses and prepares pre-operative instructions for the patient, as directed by physicians.

• After the patient confirms the election to proceed, works with front office to collect pre-surgical deposit. Offers payment plans

per practice policy.

• Schedules the surgical date, according to physician approved scheduling protocols; and sends the H&P to the Hospital or ASC

as directed.

• Schedules all pre-operative tests according to physician approved protocol.

• Obtains precertification/preauthorization from insurance companies prior to surgery for each procedure and test, using an

online application (or by payor published guidelines.)

• Coordinates all financial and clinical paperwork prior to surgery using physician approved forms and checklists and has

paperwork ready for the surgeon prior to the surgical date.

• Receives instructions from physicians, or designee, about which procedure recommended. MRIs, Imaging, Injections, EMGs

and other ancillary testing as directed.

• Responds to written and telephone inquiries from patients and insurance companies regarding planned surgery(s) and tests.

• Manages communication with the patient, physician, insurance company, hospital and ASC on an ongoing basis.

• Maintains and complies with confidentiality; HIPAA and other regulatory guidelines; and policy and procedures of the practice.

• Maintains ongoing competency and knowledge of EHR, PM, Word processing, Excel, and other office-based software systems

as it relates to job functions.

• Attends and participates in continuing education courses, or other types of training, as assigned.

• Additional duties as assigned by the Practice Administrator.

• Attend and participate in all staff meetings.

Skills & Qualifications:

• Excellent interpersonal, communication, telephone, customer service, organizing, and time management skills are

essential.

• Ability to read, write, speak and understand English.

• Ability to read and write medical terminology.

• Ability to actively participate in team-oriented processes.

• Basic computer skills including familiarity with electronic medical records

• Supports and contributes to effective safety and risk management efforts by adhering to established policies and

procedures, maintaining a safe environment, promoting accident prevention and identifying and reporting potential

liabilities.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.