Job Title: Medical Scheduler

Job Description

The medical scheduler will monitor providers' orders, identify patient information, verify all processes have been completed for timely scheduling, and work with other facilities to ensure that all orders from the provider are complete, allowing for accurate treatment. The role involves coordinating care for patients with various diagnoses, ranging from blood disorders to complex cancer diagnoses. Responsibilities include assisting patients via telephone in coordinating treatment and appointments according to provider orders, which can include office visits, treatments, labs, and imaging, with an emphasis on complete care coordination scheduling.

Responsibilities

• Assist patients in scheduling office visits, treatments, and scans according to orders from the provider.

• Schedule orders in queue in a timely manner.

• Effectively communicate and work with team members to ensure a smooth workflow.

• Maintain the appointment reminder phone system.

• Cross-train in other areas, such as Prior Authorization.

Essential Skills

• At least 2 years of previous experience in a medical office setting, including experience with scheduling, electronic medical records, and practice management systems.

• Excellent customer service skills.

• Ability to maintain organization while multi-tasking in a fast-paced environment.

• Good customer service representative attitude.

• Proven good attendance.

Work Environment

This position is for the oncology department. The role operates in a business office located downtown Salem, with working hours from Monday to Friday, 8 am to 5 pm. You will work alongside a team of other schedulers.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

• Hiring diverse talent

• Maintaining an inclusive environment through persistent self-reflection

• Building a culture of care, engagement, and recognition with clear outcomes

• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.