Job Description:

Job Title: Administrative Assistant

Location: Salem, Missouri

Department: Recovery Services

Employment Type: Full-time

Job Summary:

Join our team as an Administrative Assistant and make a meaningful impact in the lives of others while advancing your career. We're seeking a detail-oriented, compassionate individual to play a crucial role in supporting our Recovery Services department. Your organizational skills, communication abilities, and technological proficiency will contribute to creating a positive, efficient work environment that ultimately benefits those we serve.

As an Administrative Assistant, you'll be the backbone of our office operations, managing a variety of tasks to ensure smooth daily functioning. From handling correspondence and maintaining records to coordinating meetings and assisting with administrative processes, your contributions will be vital to our success. This position offers an opportunity to develop your professional skills while supporting a mission-driven organization dedicated to helping individuals on their recovery journey.

Salem, Missouri offers a welcoming small-town atmosphere with easy access to outdoor recreation, including the beautiful Ozark National Scenic Riverways. Enjoy a low cost of living, friendly community, and a slower pace of life while still having access to modern amenities and being within driving distance of larger cities like Rolla and Springfield.

The Administrative Assistant position offers…

• All-Inclusive Employee Benefits Package - A robust full-time employee benefits package encompassing health, dental, vision, retirement, disability, life insurance, wellness program, and more

• Telemedicine – 24/7 phone, web, or mobile app medical, behavioral health, & dermatology visits

• Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost

• Paid Time Off - 29 days per year including vacation & holiday pay

• Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting healthy, joyful workforce engagement

• Opportunities for professional development and growth within the organization

• Chance to make a positive impact in the lives of individuals in recovery

Key Responsibilities:

• Manage office operations, including answering phones, greeting visitors, and maintaining a pleasant work environment

• Coordinate meetings, prepare agendas, and take accurate minutes

• Maintain and organize digital and physical files, ensuring compliance with HIPAA and confidentiality requirements

• Assist with administrative record keeping, data entry, and required documentation

• Order office supplies and oversee equipment maintenance

• Collaborate with team members to improve office efficiency and streamline processes

• Handle correspondence, including mail distribution and message relay

• Manage calendars and arrange meeting logistics, including facilities and equipment

• Train colleagues on common office equipment usage

• Assist with financial tasks such as managing office bills, invoices, and maintaining records

• Support program service authorization management and filing

• Contribute to general office upkeep and maintain a clean, organized workspace

Education and/or Experience Qualifications:

• High school diploma or equivalent certificate required

• Associate's or bachelor's degree in human resources, social services, or related field preferred

• One to three years of experience providing clerical/administrative support or other applicable experience preferred

• Advanced skills in computing, including databases, web browsers, email interfaces, and MS Office products highly desirable

Additional Qualifications:

• Strong customer service skills and ability to communicate effectively in verbal and written form

• Proficiency in basic math and ability to interpret documents such as safety rules and procedure manuals

• Capability to apply logic and problem-solving skills to various situations

• Must successfully complete a background check, including criminal record, driving record, and abuse/neglect screening

• Current driver's license with an acceptable driving record and current auto insurance required

• Must have current or be willing to obtain certification in CPR/First Aid

• Ability to handle confidential information with discretion and professionalism

Keywords: Administrative Assistant, office management, recovery services, clerical support, data entry, customer service, HIPAA compliance, office coordination, meeting planning, document management

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we value diversity, equity, and inclusion in our workforce and encourage applications from individuals from diverse backgrounds and experiences. If you are passionate about empowering your local communities and promoting health equity, we invite you to join our mission-driven organization that is committed to building a diverse, equitable, inclusive and authentic workplace.

We are an Equal Opportunity and Affirmative Action Employer, and encourage applications from all qualified individuals without regard to race, color, religion, sex, gender identity, gender expressions, sexual orientation, national origin, age, marital status, disability or veteran status, or to other non-work related factors.

Southeast Missouri Behavioral Health is a Smoke and Tobacco Free Workplace.

About Brightli

Brightli is on a mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. We are doing this by forming a new behavioral health organization under new model. Under one parent company, multiple organizations are able to collaborate, share resources and system supports, increase recruiting and retention efforts, increase access to specialized care, and meet the growing demand for behavioral and addiction recovery care.

Brightli’s top-line subsidiaries include Burrell Behavioral Health (Burrell), Preferred Family Healthcare (PFH), Southeast Missouri Behavioral Health (SEMO), Firefly, Adult and Child Health, and Places for People. While these organizations operate independently and are governed by separate board of directors, their operations and services benefit from this model. Alone, organizations may be able to navigate the current tumultuous healthcare environment, but we believe that together we can do so much more than survive. Our communities need us now more than ever, and by working together we are ready to answer their call for years to come.

Brightli Snapshot

• 200 locations

• 4 states

• 19 subsidiaries and/or affiliates

• 5k+ employees