Wine Educator - Rombauer Vineyards

Location: Saint Helena, CA, US, 94574

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Date: Oct 25, 2024

Company: E. & J. Gallo

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Why Gallo?

With a global portfolio of over 100 unique wine and spirits brands, we are the largest family-owned winery in the world. Apply Today! Our Brands. Your Future.

Location:

Rombauer Vineyards (https://www.rombauer.com/)

As a Wine Educator at Rombauer Vineyards, you’ll be the face of our esteemed winery, ensuring every visitor leaves with a memorable experience. Join our team and help celebrate the joy of wine!

Your Role:

• Customer Service Excellence: You’ll provide the highest quality of customer service with graciousness and pride, highlighting our unique company spirit. You’ll greet guests, host wine tastings, and ensure a great experience for all guests.

• Promote Our Products: You'll actively promote and sell our wine and non-wine products in the Tasting Room.

• Share Your Knowledge: You'll describe our wines, winemaking techniques, and share our winery's rich history. You'll also offer general tourist information.

• Financial Transactions: You'll manage routine purchasing transactions, operate the cash register, and account for daily sales and bank deposits.

• Support Special Events: You may assist with special events as needed, adding to the vibrant atmosphere of our winery.

• Team Collaboration: You’ll be part of a dynamic team supporting visitor center operations to achieve our financial goals, enhance consumer experiences, build loyalty, and reflect our brand's essence.

  Your Principal Activities Include:

• Product knowledge and education

• Cash register operations

• Product presentations

Compensation:

• Hiring rate listed: $22.93 / hr - $31.01 / hr + pooled tips + quarterly commission!

• Actual compensation paid within the range will be determined by factors such as the education, experience, knowledge, skills and abilities of the applicant, internal equity, and alignment with market data.

Perks & Benefits:

• We are committed to providing competitive compensation, perks, and a work-life balance supporting your well-being. Benefits depend on your work category and may include medical and dental coverage, 401k plans, profit sharing, pet insurance, company holidays, access to an employee wine shop, and more! Additional information will be provided before your first interview.

• Please click here (https://est1933.sharepoint.com/:b:/s/DocumentHandler/JobDescriptions/Efu9-IrHpMRJvcK35-zRNoABvciklEwni1E6A-W3_G0yGw?e=exwxio) to view our full list of benefits or click here (https://est1933.sharepoint.com/:v:/s/DocumentHandler/JobDescriptions/EeFBj4CDAOlAmqfh-vn5VfEB7y_sroiv9qHWzg80hevI-w?e=knVYXC) to watch our video.

What You Will Need:

• High school diploma or State-issued equivalency certificate plus 2 years of tasting room, customer service, retail sales, wine industry, hospitality, team management, public relations, marketing, or teaching and educating others experience.

• Required to be 21 years of age or older.

• Required to lift and move product weighing up to 50 pounds.

• Required to work weekends and a flexible schedule as needed.

• Knowledge of basic computer operation.

• Required to engage in frequent walking and standing.

• Required to multi-task with focus on detail and switch gears quickly.

• Experienced in reading and comprehending simple instructions, correspondence, and memos.

• Experienced in writing simple correspondence and procedures.

• Experienced in conflict resolution

• Skilled in adding, subtracting, multiplying and dividing in all units of measure, using whole numbers, common fractions, and decimals.

• Required to travel to company offices, sites, and/or meeting locations for onboarding, training, meetings, and events for development, department needs, and business delivery up to 5% of the time, with or without reasonable accommodation. This may be in addition to travel requirements, if applicable, as listed in this job description.

• Required to be 18 years or older. This may be in addition to other age requirements, if applicable, as listed in this job description.

What Will Set You Apart:

• Bachelor’s Degree plus 1 year of tasting room, customer service, retail sales, wine industry, hospitality, team management, public relations, direct to consumer marketing, or wine education experience; OR High school diploma or State-issued equivalency certificate plus 5 years of tasting room, customer service, retail sales or hospitality.

• Knowledge of wine and wine production.

Gallo does not sponsor for employment based visas for this position now or in the future.

To view a full job description, please click here (https://est1933.sharepoint.com/:b:/s/DocumentHandler/JobDescriptions/EVaQ1y-GpQFFqlDy92_IC-4BUpO2_mjWIfHsDNmAjSqR9w?e=f7ZQJB) .

Requisition ID - 105152

Anticipated Close Date - November 30, 2024

This position will be based in the location(s) specified in the job posting and requires working on-site with no telecommuting option. You will be expected to live within a commutable distance.

Hiring Manager - Eddie Maria

Recruiter - Jolene Connolly

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Gallo’s policy is to afford equal employment opportunity to all applicants and employees and not to discriminate on the basis of race, traits historically associated with race, including but not limited to, hair texture and protective hairstyles (such as braids, locks, and twists), color, national origin, ancestry, creed, religion, physical disability, mental disability, medical condition as defined by applicable state law (including cancer and predisposing genetic characteristics), genetic information, marital status, familial status, sex, gender, gender identity, gender expression, sexual orientation (actual or perceived), transgender status, sex stereotyping, pregnancy, childbirth or related medical conditions, reproductive health decision making, age, military or veteran status, domestic violence or sexual assault victim status, or any other basis protected by applicable law. Nor will Gallo discriminate based on a perception that an individual has any of the foregoing characteristics or is associated with a person who has, or is perceived to have, any of those characteristics.

Gallo will comply with state and local laws prohibit discrimination for lawful out-of-work behavior, such as off-duty use of cannabis away from the workplace (subject to federal and state law exceptions), the existence of non-psychoactive cannabis metabolites in hair, blood, urine, or other bodily fluids as determined by a drug screening test (subject to federal and state law exceptions).

We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gallo is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at 209.341.7000.

Gallo is enrolled in the Department of Homeland Security's E-Verifying program and will use the program to verify the employment eligibility of all newly hired employees as required.

E-Verify Notice (https://performancemanager4.successfactors.com/doc/custom/Gallo/E-Verify.pdf)

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Employee Polygraph Protection Act (https://performancemanager4.successfactors.com/doc/custom/Gallo/3-Employee_Polygraph_Protection_Act.pdf)

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