Job Information
Sacramento County Information Technology Business Systems Analyst Level I/II *Revised in Sacramento, California
Information Technology Business Systems Analyst Level I/II *Revised
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Information Technology Business Systems Analyst Level I/II *Revised
Salary
$83,311.20 - $118,097.28 Annually
Location
Sacramento, CA
Job Type
Permanent Full-Time
Job Number
28920-B
Department
County Wide
Opening Date
04/26/2019
Closing Date
Continuous
Description
Benefits
Questions
The Position
This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on:
12/18/24, *3/18/25, 6/18/25, 9/18/25, 12/18/25
Level 1 - $ 6,942.60 - $8,863.58/month
Level 2 - $7,709.92 - $9,841.44 /month
Performs professional and technical duties analyzing and translating departments' business requirement into system deployment related to the enterprise resource planning or other departmental business systems. Incumbents perform duties related to Business Systems Analysis.
The Information Technology (IT) Business Systems Analyst Level I/II is a single class with two salary levels. Positions in this class are flexibly staffed and the level at which appointments are made is at the discretion of the appointing authority.
Examples of Knowledge and Abilities
Knowledge of
General operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information technology systems program
Principles, methods and techniques used in designing, developing, testing, implementing, and maintaining computer software systems
Software systems development lifecycle
Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity
Basic project management principles and techniques such as organizing and managing a project, developing schedules, identifying critical paths, and breaking down a project into individual tasks
Structured analysis and database concepts
Computer hardware and software systems similar to those being used by Sacramento County
Tools and equipment used in testing the functionality of computer applications
Principles and practices of troubleshooting computer software problems
Principles, practices, and techniques of providing quality customer service
Methods and techniques of developing and presenting technical documentation and training materials
Principles and practices of record keeping
Modern office procedures, methods and equipment
Information system development lifecycle and design principles using flowcharting techniques and prototype development tools
Basic principles and practices of business operations and work flow analysis
Business planning process
Test plan and test case development and use
ERP systems or other enterprise or other departmental business systems such as, but not limited to, SAP, PeopleSoft, Oracle, Baan, J.D. Edwards, and CalWIN
ERP or other enterprise or other departmental business system software and module configuration
Application software including presentation, spreadsheet and word processing applications
Business systems applications in finance, materials management (logistics) and/or human resources
Methods of developing business process specifications
Procedures and methods for testing business functions within ERP or other enterprise or other departmental business systems
Principles and practices of producing effective project documentation including business functions and technical ERP or other enterprise or other departmental business systems and processes
Principles of public administration, organization and management, business information systems, and practices
Customers' current business processes
Time management and organizational skills
Project management techniques
Ability to
Recognize problems; gather, analyze and evaluate data and information in order to reason logically; draw valid conclusions; take appropriate actions and/or make appropriate recommendations
Research, design, implement and maintain various software technology solutions, including new technology, in order to improve County processes or services
Communicate technical information to a wide variety of users
Interpret and explain pertinent County and Department policies and procedures
Explain the values and limitations of services requested
Recognize that changes made on a local level can affect services and equipment at the system wide level and take appropriate precautions
Plan, organize, and prioritize multiple projects/assignments to ensure that deadlines are met
Understand and utilize specialized technology terminology
Interpret and apply technical information pertaining to computer and network systems
Adapt quickly to changes in policies, procedures, assignments and work locations
Communicate effectively, both verbally and in writing
Establish and maintain effective working relationships with those encountered during the course of the work; promote and maintain a team environment
Prepare and maintain documentation for procedures, processes, and tables related to area of assignment
Read, comprehend, apply, and retain technical publications and documentation
Conduct business process and needs analysis and propose technology solutions
Develop information system designs, flow charts, report layouts and screen designs
Use troubleshooting and analytical skills
Apply technical competency with strong computer skills
Understand the attitudes and perspectives of supervisors, co-workers, and customers
Use appropriate interpersonal style and approach to ensure team cohesiveness and cooperation
Communicate effectively verbally and in writing
Utilize time management skills and multi-tasking capabilities
Analyze, evaluate and integrate business processes and procedures
Apply creative thinking and problem solving in the methods of ERP or other enterprise or other departmental business systems
Analyze complex business problems and develop appropriate solutions
Work independently within established guidelines
Develop and document business and technical enterprise processes, functions and procedures
Work effectively in a diversified team; guiding and supporting project team members
Handle multiple and parallel projects of an ERP or other enterprise systems nature
Employment Qualifications
Minimum Qualifications
Either: 1. A Bachelor's Degree or higher from an accredited college or university in Management Information Systems, Information Technology, Computer Science, Business Administration, Accounting, Finance, Human Resources, Industrial Organizational Psychology, Materials Management or other field closely related to the intent of the class.
Or: 2. Four (4) years of full-time paid technical experience in the fields of business systems analysis, applications development/implementation, programming, testing in an enterprise application, database administration/analysis, and/or application and business process support.
Or: 3. Four (4) years of full-time, paid experience in Sacramento County service providing user support in technology; system, software/application and legacy troubleshooting; problem resolution; review of business processes and communication of user requirements/problems to a vendor or statewide system.
Note: Education from an accredited college or university with major course work in Management Information Systems, Information Technology, Computer Science, Business Administration, Accounting, Finance, Human Resources, Industrial Organizational Psychology, Materials Management or other field closely related to the intent of the class, may be substituted for the required experience listed in on a year-for-year basis; 30 semester units (45 quarter units) equal one year of experience.
Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements.
Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here (http://www.personnel.saccounty.net/Documents/EducationalDocumentsGuidelines.pdf) or speak to someone in our office before the cut-off date listed in this notice.
General Qualifications
Criminal History and Background Checks:
The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained.
The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act.
License Requirement:
A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis.
Physical Requirements:
Some positions in this class may require the incumbent to be able to:
Distinguish between different colors.
Lift equipment that weighs up to 50 pounds.
Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis.
Working Conditions:
Some positions in this class may require the incumbent to:
Work weekends, holidays, and non-routine hours.
Travel occasionally.
Probationary Period
The probationary period for this classification is twelve (12) months.
Application and Testing Information
APPLICATION
Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here (http://agency.governmentjobs.com/sacramento) to apply.
County of Sacramento
Department of Personnel Services
Employment Services Division
700 H Street, Room 4667
Sacramento, CA 95814
Phone (916) 874-5593; 7-1-1 California Relay Service
Email EmployOffice@Saccounty.net
Inter-Office Mail Code: 09-4667
www.SacCountyJobs.net
Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date.
Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date.
Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date.
Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified.
A resume may be included with your application, however it will not substitute for the information requested on the application.
SUPPLEMENTAL QUESTIONNAIRE
Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response.
Note:Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered.
Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date.
The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification.
Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question.
If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely.
Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question.
If you have no experience, write "no experience" for the appropriate question.
For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted.
If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed, therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete.
FORMULA RATE EXAMINATION (Weighted 100%)
All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination.
This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job.
All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination.
FREQUENTLY ASKED QUESTIONS
Click here (https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx) for Frequently Asked Questions (FAQ's)
For information regarding County jobs:
- www.saccountyjobs.net
Sacramento County is about enriching communities to thrive. We strive to create inclusive workplaces that reflect the communities we serve. We value and celebrate the unique perspectives, backgrounds, abilities, and diverse dimensions of our employees and residents. Through transparency, courage, innovation, and trust we are committed to advance equity and transformational change.
We are a proud equal opportunity employer. If you need assistance or an accommodation due to a disability for any phase of the hiring process, please contact our Disability Compliance Office at dco@saccounty.gov or 916-874-7642, CA Relay 711
EMPLOYEE BENEFITS
As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP).
GENERAL BENEFITS:
Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net.
TEMPORARY POSITIONS:
Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions.
SALARY STEP INCREASES:
The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained.
PAY:
All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty.
VACATION:
Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days.
HOLIDAYS:
14.5 holidays per year as recognized.
SICK LEAVE:
Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit.
PARENTAL LEAVE:
Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations.
TUITION REIMBURSEMENT:
Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement.
RETIREMENT:
Social Security and Sacramento County Employees' Retirement System coverage.
HEALTH INSURANCE:
The County offers a variety of health plan design options to fit individual needs.
DENTAL INSURANCE:
The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person.
LIFE INSURANCE:
The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction.
DEFERRED COMPENSATION:
The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal.
EMPLOYEE ASSISTANCE PROGRAM:
The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as:
Legal Advice/Difficult Decisions
Marriage or Family Relationships
Financial or Credit Worries/Elder Care
Alcohol and Drug Abuse
WELLNESS INCENTIVE PROGRAM:
The County will recognize and award time off to eligible employees who maintain an excellent attendance record.
FLEXIBLE SPENDING ACCOUNT:
The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses.
DEPENDENT CARE REIMBURSEMENT ACCOUNT:
Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working.
MEDICAL REIMBURSEMENT ACCOUNT:
The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan.
WORKERS' COMPENSATION:
In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California.
SACRAMENTO CREDIT UNION:
The credit union offers loan facilities and systematic saving plans through payroll deduction.
SELECTION AND PLACEMENT
Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age.
Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations.
MINIMUM QUALIFICATIONS:
Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification.
"Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements.
PROMOTIONAL EXAMINATIONS:
If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications.
OPEN EXAMINATIONS:
Any person who meets the minimum qualifications may apply.
CONTINUOUS FILING EXAMINATIONS:
Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received.
ELIGIBLE LISTS:
Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists.
EXAMINATION RATINGS:
Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director.
APPEAL PROCESS:
Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination.
Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate.
FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx
OTHER INFORMATION
VETERAN'S PREFERENCE:
Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes.
"Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service.
Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty.
CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT:
As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment.
CONFLICT OF INTEREST CODE:
Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest.
CONCURRENT EMPLOYMENT:
No employee may concurrently occupy more than one County position.
SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION):
Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that:
Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and
The certification of eligibles who possess special skills have been approved by the Civil Service Commission.
PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING:
The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant.
DRIVER LICENSE:
Possession of a valid California Driver License may be required for some positions.
PROBATIONARY PERIOD:
Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months.
AGENCY SHOP/FAIR SHARE FEE:
Some positions require, as a condition of continued employment, that the person either:
Become a union member;
Pay a fair share fee to the union; or,
Meet specific requirements under which an equivalent amount must be paid to a charity.
FINGERPRINTING AND CRIMINAL RECORD CHECKS:
Fingerprinting and criminal record checks are required for some positions.
01
The following Supplemental Questionnaire is the Civil Service Exam for this position and will be used to determine your exam score.
Note: The Supplemental Questionnaire and the Application are administered as two separate documents. The Application is used only to determine if the minimum qualifications are met; and the Supplemental Questionnaire will be used only to determine your exam score.
In order to receive every consideration in the selection process, you must complete all questions with concise but detailed answers and provide all requested information. Each answer will be scored separately. References such as 'See Resume' as a response will not be scored.
By continuing in the exam process, you are certifying that all information provided in the Supplemental Questionnaire is true to the best of your knowledge.
I have read and understood the above instructions.
02
Select the one box that best describes how you meet the minimum qualifications for Information Technology Business Systems Analyst Level I/II with Sacramento County.
OPTION 1: A Bachelor's Degree or higher from an accredited college or university in Management Information Systems, Information Technology, Computer Science, Business Administration, Accounting, Finance, Human Resources, Industrial Organizational Psychology, Materials Management or other field closely related to the intent of the class.
OPTION 2: At least four (4) years of full-time paid technical experience in the fields of business systems analysis, applications development/implementation, programming, testing in an enterprise application, database administration/analysis, and/or application and business process support.
OPTION 3: At least four (4) years of full-time, paid experience in Sacramento County service providing user support in technology; system, software/application and legacy troubleshooting; problem resolution; review of business processes and communication of user requirements/problems to a vendor or statewide system.
OPTION 4: Less than four (4) years of full time paid experience as described in OPTION 2 or OPTION 3, but with sufficient completed units from an accredited college or university as described in OPTION 1 to substitute on the basis of 30 semester or 45 quarter units equal 1 year of experience.
None of the above.
03
Describe your paid work experience that qualifies you for the position of Information Technology Business Systems Analyst Level I/II with Sacramento County. Include in your response:
Employer/organization
Your job title
Dates of employment
An overview of duties performed
You may include more than one employer. If you have no relevant experience, please type "None".
04
Select the one box that best describes your college level education in Management Information Systems, Information Technology, Computer Science, Business Administration, Accounting, Finance, Human Resources, Industrial Organizational Psychology, Materials Management or other field closely related to the intent of Information Technology Business Systems Analyst Level I/II.
Completion of some units from an accredited college or university.
Completion of a Certificate Program from an accredited college or university.
Associate's degree from an accredited college or university
Bachelor's degree or higher from an accredited college or university
None of the above
05
Describe your education and training as it relates to the position of Information Technology Business Systems Analyst Level I/II with Sacramento County. Include degrees earned, major fields of study and other appropriate and related certifications, training, continuing education, and licenses. If you have no relevant education, certifications, training, or licenses please type "None".
06
Select the one box that best describes your full time paid experience performing requirements management, including gathering, documentation, validation and analysis.
Some experience, but less than 1 year
1 year, but less than 2 years
2 years, but less than 4 years
4 years, but less than 6 years
6 years or more
None of the above
07
Describe in detail your experience performing requirements management, including gathering, documentation, validation and analysis. Select three projects or work efforts that best represent your requirements management experience, including the most recent project and the largest most complex project. For each project, include:
Employer/organization
Your job title
Dates and duration
Type of system (e.g., Enterprise content management, enterprise resource planning [ERP], custom development, other vended solution, etc).
The specific tools you used
Formal methods
Responsibilities.
If you have no relevant experience, please type "None"
08
Select the one box that best describes your full time paid experience acting as a liaison between departmental end-users and information technology analysts in the analysis, design, configuration, testing and maintenance of Enterprise Resource Planning (ERP) systems, other enterprise systems or other departmental business systems.
Some experience, but less than 1 year
1 year, but less than 2 years
2 years, but less than 4 years
4 years, but less than 6 years
6 years or more
None of the above
09
Describe in detail your experience acting as a liaison between departmental end-users and information technology analysts in the analysis, design, configuration, testing and maintenance of Enterprise Resource Planning (ERP) systems, other enterprise systems or other departmental business systems. Include in your response:
Employer/organization
Your job title
Dates of employment
Type of systems (e.g., Enterprise content management, enterprise resource planning [ERP], custom development, other vended solution, etc.)
Applications support experience
Responsibilities.
If you have no relevant experience, please type "None".
10
Select the one box that best describes your full time paid experience developing, managing and executing test plans.
Some experience, but less than 1 year
1 year, but less than 2 years
2 years, but less than 4 years
4 years, but less than 6 years
6 years or more
None of the above
11
Describe in detail your experience developing, managing and executing test plans. Include in your response:
Employer/organization
Your job title
Dates of employment
Type of systems (e.g., Enterprise content management, enterprise resource planning [ERP], custom development, other vended solution, etc.)
Responsibilities (e.g., writing and executing test plans, bug tracking, test coordination, etc.).
If you have no relevant experience, please type "None".
12
Select the one box that best describes your project management experience.
Some experience, but less than 1 year
1 year, but less than 2 years
2 years, but less than 4 years
4 years, but less than 6 years
6 years or more
None of the above
13
Describe in detail your experience with project management including organizing and managing a project, developing schedules, identifying critical paths, and breaking down a project into individual tasks. Also include employer/organization, your job title and dates of employment. If you have no relevant experience, please type "None".
14
Select the one box that best describes your full time paid experience writing technical documentation.
Some experience, but less than 1 year
1 year, but less than 2 years
2 years, but less than 4 years
4 years, but less than 6 years
6 years or more
None of the above
15
For the selection you made in Question 14, select all the boxes that best describe the types of documentation you have developed.
User guides
Business process flows
Requests for proposals
Status reports
Training materials
Design documentation
Requirements
Use cases
Project proposals
Other
None of the above
16
Describe in detail your experience writing technical documents. For each selection you made in question 15, provide a brief description of the document, including audience and scope. Also include employer/organization, your job title and dates of employment. If you have no relevant experience, please type "None".
17
Select the one box that best describes your full time paid experience performing configurations, modifications, and/or implementation duties.
Some experience, but less than 1 year
1 year, but less than 2 years
2 years, but less than 4 years
4 years, but less than 6 years
6 years or more
None of the above
18
Select all the boxes that best describe the types of systems you have experience performing configurations, modifications, and/or implementation duties.
Enterprise content management
Enterprise resource planning (ERP)
Custom development
Other vended solution
Other
None of the above
19
For your responses to questions 17 and 18 above, describe in detail your experience with performing configurations, modifications, and/or implementation duties. Include in your response:
Employer/organization
Your job title
Dates and duration
Type(s) of systems (e.g., Enterprise content management, enterprise resource planning [ERP], custom development, other vended solution, etc.)
If you have no relevant experience, please type "None".
20
Select the one box that best describes your full time paid experience making presentations, facilitating group activities and/or conducting group training.
Some experience, but less than 1 year
1 year, but less than 2 years
2 years, but less than 4 years
4 years, but less than 6 years
6 years or more
None of the above
21
Describe in detail your specific experience making presentations, facilitating group activities and/or conducting group training. Include in your representative examples the content/materials, techniques and objectives of the presentation, facilitation activity or group training, the size and composition of the audience or group (e.g., customers/sponsors, end users, IT professionals), your employer(s), and dates of employment. If you have no relevant experience, please type "None".
22
I have read the General Requirements and Other Requirements as stated on the job announcement.
Yes.
23
The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment must pass a drug test administered by the County and at no cost to the applicant.
I understand, if offered conditional employment, I will be subject to a drug test administered by the County as described in Sacramento County Personnel Ordinance Section 2.78.030.
Yes
No
24
Select the one box that best describes whether you have attended a career fair and/or job event where you have interacted with representatives from Sacramento County.
Attended in the last one (1) – three (3) months.
Attended in the last four (4) – six (6) months.
Attended in the last seven (7) months – one (1) year.
Attended an event more than one (1) year ago.
Have attended a career fair and/or job event but did not interact with Sacramento County representatives.
Have not attended a career fair and/or job event.
25
List the following for the career fair and/or job event you attended: • Name of event • Location of event • Month and year of event If you have not attended an event where you interacted with representatives from Sacramento County, please type "None".
Required Question
Agency
County of Sacramento
Address
700 H Street, Room 4667 Sacramento, California, 95814
Phone
(916) 874-5593
Website
http://www.saccountyjobs.net
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