This job was posted by https://www.vermontjoblink.com : For more information, please see: https://www.vermontjoblink.com/jobs/1174412

The Quality Assurance Documentation Specialist performs a critical role in ensuring our products meet the highest quality standards through meticulous documentation management. Working as part of the QA team, this role is responsible for developing, implementing, and maintaining document procedures to ensure all company documentation complies with regulations and internal quality control practices.

KEY DUTIES AND RESPONSIBILITIES:

- Documentation Management:

• Develop, implement, and maintain documentation procedures and systems to track quality control processes, including standard operating procedures (SOPs), work instructions, and quality records.
• Organize and manage documentation related to product specifications, quality tests, inspection reports, and compliance documentation.
• Review documents for accuracy and completeness.
• Request documentation from ingredient suppliers and update internal records.

- Regulatory Compliance:

• Support all HACCP, Food Safety, Food Defense regulations and other programs in compliance with FSMA and other regulatory guidelines.
• Comply with GMPs and various other site-wide policies and procedures.
• Stay abreast of industry regulations and standards (e.g., ISO, FDA, GMP) relevant to our products and processes.
• Ensure all documentation meets regulatory requirements and company standards, facilitating audits and inspections, as necessary.
• Support Non-GMO and Kosher programs.

- Quality Control Support:

• Collaborate with Quality Assurance (QA) and Production teams to ensure accurate documentation of quality control activities throughout the manufacturing process.
• Assist in the development and implementation of quality control procedures and protocols.
• Develop and maintain appropriate department quality metrics to monitor set targets. Report on metrics as needed.
• Support the Customer Service team by taking in customer complaints and concerns and then filing these for review in the correct logs.
• Work with QA team to ensure that all raw materials, ingredients, packaging, and finished goods specifications are current.
• Is a direct assistant to the QA and Safety Manager.

- Continuous Improvement:

• Identify opportunities for process improvement and efficiency in documentation management, recommending and implementing solutions as needed.
• Participate in cross-functional teams to address quality issues, root cause analysis, and corrective/preventative actions.

- Training and Communication:

• Provide training and guidance to employees on documentation best practices, ensuring understanding and adherence to established procedures.
• Communicate effectively with internal stakeholders to disseminate information, address concerns, and foster a culture of quality consciousness.

- Safety:

• Safely perform all duties, follow, and understand all safety rules as listed within the company safety manual, Good Manufacturing Practices, standard operating procedures, work instructions, training, and OSHA compliance.

- Production:

• Provide front line support to manufacturing and QA, working with the shift teams, focusing on manufacturing each product safely, on time, and in compliance with the product instructions and quality requirements.
• Function as a backup for the Quality Assurance Technicians and assist as needed.

REQUIRED SKILLS AND ABILITIES:

• Proven experience, 1-3 years in a similar role within the manufacturing industry, with a focus on documentation management and quality assurance.
• Strong understanding of quality management systems, regulatory requirements, a d industry standards (GMP Practices, SQF auditing).
• Proficient in document control software and MS Office Suite (Word, Excel, PowerPoint, etc.).
• Excellent attention-to-detail, organizational skills, and ability to multitask in a demanding environment.
• Effective communication and people skills, with the ability to collaborate across departments and levels of the organization.
• Certification in quality management (e.g., Certified Quality Auditor, Certified Quality Technician) is a plus.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

Medium to heavy physical requirements including prolonged sitting, standing, and walking for extended periods of time.

Possess manual dexterity necessary to operate equipment and handle product appropriately by use of hands, fingers, arms, legs, back.

Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ab