Technical Program Manager

With a global remit, our Technical Program Management professionals lead cross-functional product design teams to develop and introduce game-changing new products and solutions. It’s about making sure we offer customers the right features, experience, quality, schedule, cost, continuity of supply, service capability and financials. And when products and solutions are in development, it’s about driving everything from definition through to planning, development and launch across global development centers and multiple lines of business. The team is also crucial to getting shipping right. All in all, it is a fascinating and incredibly varied area.

The Knowledge Management group at Dell Technologies is looking for a Technical Program Manager to work on a broad range of projects within the eServices area. The outcomes of these semantically based projects range from managing consistency and standards across siloed systems, enabling data/content integration, and enabling discovery through analytics, to improving the customer experience by enabling personalization at scale.

Join us to do the best work of your career and make a profound social impact as a Technical Program Manager on our Technical Program Management Team in Round Rock, Texas .

What you’ll achieve

As a Technical Program Manager, you will drive the development and implementation of new and exciting products and services.

You will:

• Work closely with sales, customer service, partners, customers and other technical support groups in cross-functional teams

• Manage the entire lifecycle of highly complex, high-risk projects. From design to delivery

• Work on semantic Resource Description Framework (RDF) ontological structuring for a complex organization

• Work on a broad range of projects within the eServices area

• Improve the customer experience by enabling personalization at scale

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements:

• Bachelor's degree in Computer Science or Library Science with Minors / Concentrations / Certificates in Information Management, Library Automation, Linguistics, and 2 years of experience working on semantic (RDF) ontological structuring for a complex organization

• Demonstrated ability to apply insight to build comprehensive, intuitive, semantic ontologies within a very complex environment.

• Familiar with W3C industry standards including SPARQL/OWL.

• Capable of relating requirements and findings to business needs and outcomes.

• Understanding of content and information management, data structures, and semantic metadata extraction.

Desirable Requirements:

• Experience working with Graph databases, taxonomies, and Natural Language Processing strategies (NLP) for optimization.

• Knowledge of TOMS tools like Semantic Web PoolParty, TopQuadrant Edge, GraphDB Ontotext and an understanding of content development and search/retrieval tools.

Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here (https://jobs.dell.com/equal-employment-opportunity-policy-statement) .

Job ID: R247256

Dell’s Flexible & Hybrid Work Culture

At Dell Technologies, we believe our best work is done when flexibility is offered.

We know that freedom and flexibility are crucial to all our employees no matter where you are located and our flexible and hybrid work style allows team members to have the freedom to ideate, be innovative, and drive results their way. To learn more about our work culture, please visit our locations (https://jobs.dell.com/locations) page.