JOB SUMMARY

The Clinic Operations Manager 1 will coordinate all activities in the clinic or any other areas that help patients in Dermatology and Allergy to ensure high quality, patient-centered care and compliance with established policies, procedure and standards. This manager will help lead Dermatology & Allergy for the north portion of the Greater Austin Region, supporting the direct leadership of 9 physicians, 25 clinic staff.

ESSENTIAL FUNCTIONS OF THE ROLE

• Leads specialty focused daily huddles, monthly financial performance reviews, develops strategic plans and business justifications.

• Manages daily activities in a physician office, clinic or other patient care facility to ensure efficient office operations.

• Coordinates staffing, coverage and procedures to ensure needs of the facility are met in a timely and effective manner.

• Develops, reviews, revises, submits and implements policies, procedures, and priorities for practice that are aligned to the organization's targets.

• Interviews, selects, trains, supervises, evaluates, counsels, and recommends termination of assigned employees.

• Approves and contributes to in-service education programs for assigned team members.

• Submits invoices to accounts payable, monitors cash collections, and coordinates accounts receivable management.

• Communicates with various departments to coordinate services, resolve operational problems, and improve quality of patient care.

• Provides information to physicians, community groups, and referral agencies about programs provided by practices.

• Investigates, resolves and documents resolution of patient complaints.

• Manages, enhances and ensures regulatory compliance of the MOHs lab and Allergy Shot mixing for the region.

KEY SUCCESS FACTORS

• Demonstrated leadership, communication and problem-solving skills.

• Demonstrated effectiveness in team development strategies.

• Experience Developing long term strategic plans and vision for a growing department.

• Demonstrated ability to evaluate and balance team and person workloads through effective time management, prioritization and organizational skills.

• Able to travel as required.

BENEFITS

Our competitive benefits package includes the following

• Immediate eligibility for health and welfare benefits

• 401(k) savings plan with dollar-for-dollar match up to 5%

• Tuition Reimbursement

• PTO accrual beginning Day 1

Note: Benefits may vary based on position type and/or level

QUALIFICATIONS

• EDUCATION - Associate's or 2 years of work experience above the minimum qualification

• EXPERIENCE - 3 Years of Experience

As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.