Description We are offering a long term contract employment opportunity for an Accounts Receivable Clerk in Rosedale, Maryland. This role is based in a fast-paced environment, where you will be tasked with managing customer accounts, processing payments, and resolving account discrepancies. You will also be expected to work closely with various teams, including sales, customer service, and the National Call Center.

Responsibilities:

• Accurately post customer payments in a timely manner.

• Conduct research to reconcile any account discrepancies.

• Collaborate with retailers, sales teams, and warehouse drivers to collect outstanding balances.

• Ensure the maintenance of detailed notes related to accounts within a specific system.

• Handle a high volume of customer and driver calls effectively.

• Resolve discrepancies in customer accounts with a keen attention to detail.

• Utilize Microsoft Office tools, including Word, Excel, and Outlook, to perform duties.

• Perform the scanning of payments into the bank.

• Independently handle tasks without supervision and work as part of a team.

• Maintain high-quality customer service and foster good working relationships.

• Escalate situations to the Accounts Receivable Manager as needed. Requirements • Possess strong Customer Service skills, with a focus on maintaining positive client relationships

• Excellent Communication abilities, both written and verbal, for clear and concise information sharing

• Proven experience in Sales, with an ability to negotiate and close deals effectively

• Proficiency in Microsoft Excel and Microsoft Word, for data management and document creation

• Experience in Payment Processing, ensuring timely and accurate handling of payments

• Familiarity with Accounts Receivable (AR) processes, including invoicing, collections, and reporting

• Proficient in using Microsoft Outlook for detail oriented communication

• Supervising experience, with the ability to lead and manage a team effectively

• Skilled in Scanning and organizing documents for easy access and retrieval

• Understanding of Financial Notes and their implications on account status

• Experience with Video conferencing tools for effective remote communication

• Strong Research and Analysis skills, with the ability to dig deep into account histories

• Experience in managing Customer Accounts, including updates, queries, and dispute resolution

• Prior work in a Call Center environment, demonstrating an ability to handle high call volumes

• Willingness to work Onsite, as required by the company

• Familiarity with using Templates for document creation and standardization

• Ability to Resolve Discrepancies in accounts, ensuring accurate financial records

• Experience in handling Account Discrepancies and implementing corrective actions

• Knowledge of Retailer accounts, and the specific requirements associated with them

• Proven ability to Collect Outstanding payments, enhancing company cash flow.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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