Job Information
Stryker Credit& Collection Analyst (Temporary role) in Rome, Italy
This role reports directly to Credit Manager, Stryker Italy and is responsible to assigned customer portfolio and achieve annual target metrics.
Key Activities & Accountabilities
coordinating with the Credit Manager
Proactively manage debt collection on assigned Portfolio of accounts, minimizing the Company credit exposure and the risk of credits write off with a costant alignment with the Credit manager
Issue the credit statements to clients using established guidelines, deadlines, procedures and process driven methodology
Solve timely the queries from customers to facilitate payments
Agree on payment plans with customers coordinating with the Credit Manager and ensure that they are adhered to
Collect and analyze the reports from rating agency
Review credit limits for both new and existing assigned customerscoordinating with the Credit Manager
Timely purchase orders unblock if agreed with Credit Manager
Prioritise and manage a challenging workload whilst maintaining a high level of customer service and satisfaction
Maintain a constant alignment on activities and next steps with the Credit manager and support on ad hoc projects when required
Make sure that communication flows and collaboration with internal departments are properly managed in order to maintain an accurate position on customers' accounts
Ensure that all prepared communications are reviewed in advance by the credit manager and accurately recorded/documented in timely manner
Support during Statutory and internal Audit on Account Receivables
Education
Diploma in Finance/Business related subjects or Credit Management Accreditation
Fluent spoken and written English. Any other European language is a plus
Experience
1+ years of credit experience./ customer management experience
Competencies
Excellent communication skills on all levels
Ability to work on own initiative as well as part of a team
Good technical and analytical skills
Sense of urgency and ability to work in fast paced office environment
Deadline focused with ability to prioritise tasks
Flexible and multi-tasking ability to produce results
Effective problem solving skills
Ability to navigate Stryker system Oracle, MYDSO, Power BI
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.
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