Description

About the Role:

Are you detail-oriented and thrive in a structured, focused environment? Join our client's Customer Support Center Processing team, where you'll play an integral role in managing critical administrative and financial tasks. This largely computer-based position involves minimal phone work, allowing you to dedicate your attention to tasks like beneficiary updates, reinstatements, annuity applications, loan processing, and cash surrenders.

Key Responsibilities:

• Process Customer Support Center (CSC) worklist actions with precision and attention to detail.

• Process and track annuity applications

• Analyze member inquiries, identify necessary steps for resolution, and process requests accurately within designated timeframes.

• Ensure accuracy in financial and administrative tasks critical to our members.

• Independently manage and prioritize your workflow while maintaining productivity.

• Collaborate as needed by engaging trainers or team members for support.

Why You’ll Love This Role:

• Opportunity to focus and stay productive in a structured role.

• Independence to manage your work while being part of a supportive and collaborative team.

• Minimal phone work, allowing you to concentrate on tasks at hand.

• Opportunity is currently approved for a duration of 6 months with potential to evolve!

  Requirements

Who You Are:

You excel in a detail-driven, "heads-down" environment and take pride in completing tasks accurately and efficiently. Self-motivated and organized, you manage your time effectively and feel at ease in hybrid or remote work settings. You’re also tech-savvy, with bonus points for familiarity with Microsoft Teams and screen-sharing tools.

Ready to Join Us?

If this sounds like the perfect fit for your skills and work style, we’d love to hear from you! Apply now or reach out to our team with any questions: