Service Sales Rep and Project Manager Rochester, NY 14618

COMPANY OVERVIEW:

Since 1946, Davis-Ulmer Fire Protection has been providing full-service fire sprinkler, suppression, alarm, and security systems to its customers, while maintaining our reputation as being one of the best companies in the business in the Northeast region.

At Davis-Ulmer we believe that investing in and empowering our employees as leaders develops an organization that delivers innovative solutions and services that create superior customer experience. The unique blend of our leaders' abilities and the ownership of their work, combined with our culture and values, creates something that is simply described as the Davis-Ulmer difference.

Due to continued growth, we are looking to add a Service Sales Rep to our team in Rochester, NY. In this role, you will be responsible for quoting deficiencies, estimating, and laying the groundwork for the contract sales process.

JOB RESPONSIBILITIES:

• Assists in obtaining information needed for each job such as, Purchase Order numbers, tax-exempt form, insurance certificates, deficiency information, and certified payroll information

• Assists in the scheduling of inspections (monthly/quarterly/annually) per the contract with the customer and the Companies inspectors to ensure compliance with state and local codes and the customer’s contract

• Assists in the scheduling of service worked based on quotes signed

• Collects inspection reports from the inspectors in a timely manner and ensure the correct reports are received per job order prior to billing; checks for deficiencies and quotes as necessary

• Scans and uploads documents to the online document storage system to include invoices, purchase orders, contracts and other information need based on the customer

• Follows up with customer on deficiencies quoted

• Books and creates jobs for inspections and service calls within the system; invoices after the job is complete per the company policies and procedures

• Assists with the invoicing of customers, follow-up for collections of customers for the inspection department

• Responsible for customer and vendor relations

• Other duties as assigned by manager

QUALIFICATIONS/ EDUCATION/ EXPERIENCE REQUIREMENTS:

• High School Diploma/GED with Associate Degree preferred

• Experience in an administrative setting or equivalent combination of education and experience is a plus, but not necessary

• Notary public a plus

• Good oral, written, telephone and customer service skills

• Good time management, organizational and interpersonal skills

• Ability to assist both internal and external customers

• Ability to define problems, collect data, establish facts and draw valid conclusion

• Ability to read, analyze, and interpret general business procedures and regulations

• Moderate to advanced computer skills, with advanced proficiency in Excel

CERTIFICATES, LICENSES, REGISTRATIONS:

• Valid driver’s license

PHYSICAL DEMANDS and WORK ENVIRONMENT:

• Office environment – moderate noise

• Mostly sedentary role with the need to move about the office to copy, scan, fax and file

• May require light lifting

• Requires working on computers and phones consistently throughout the day

  WHY CHOOSE DAVIS-ULMER FIRE PROTECTION?

• Competitive Compensation: We offer competitive pay rates for experienced professionals, ensuring your skills are recognized and rewarded appropriately.

• Comprehensive Benefits Package: Enjoy an industry-leading benefits package that includes medical, dental, vision, and additional perks, ensuring your health and well-being are taken care of.

• Strength of the Family: The Davis Ulmer Family of Companies, with over 30 locations across the East Coast and Midwest, epitomizes the strength of a team-first mindset. Embracing a culture of collaboration, we unite to share knowledge, resources, and best practices across our network of branches. This collective approach strengthens us as a cohesive group, amplifying our impact far beyond what any individual business unit could achieve alone.

• Backed by APi Group:As part of the APi Group, a publicly traded, multi-billion-dollar corporation headquartered in Minnesota, we provide the financial stability and support needed for success. We benefit from world-class training and leadership development opportunities, backed by a powerhouse in the Fire Life Safety & Security industry.

• Long-Term Career Relationships:Many of our employees have been with us for 20+ years! We believe in investing in the right people, fostering enduring professional relationships that benefit both individuals and the company alike. Join us and become part of a community where your dedication is recognized and valued for the long term.

• Values Match:We prioritize hiring individuals whose values align with ours. Our commitment to value-driven recruitment is a cornerstone of our People/Talent Development Operating Code.

Salary Range: $60,000-$75,000 depending on experience

Davis-Ulmer and our Family of Companies offer a competitive benefits package which includes health, dental, and vision insurance, a 401K match program, employer funded profit-sharing plan and a variety of voluntary benefits.

Davis-Ulmer and its subsidiaries are affirmative action and equal opportunity employers, and do not discriminate on the basis of any legally protected status or characteristic. Minority/Female/Disability/Veteran

DAVIS-ULMER'S ENDURING PURPOSE: "To protect what people value most."

Equal Opportunity Employer, including disabled and veterans.

Equal Opportunity Employer, including disabled and veterans.