Description We are offering a short term contract employment opportunity for a Receptionist in the non-profit industry, located in Rochester, New York. As a part of our team, you will be responsible for executing a variety of administrative tasks, including managing incoming calls, scheduling appointments, and maintaining accurate records. Your role will also involve customer interaction, requiring effective communication skills and a keen attention to detail.

Responsibilities:

• Serve as the first point of contact for clients, providing a positive and professional first impression of our organization

• Manage incoming calls, ensuring they are directed to the appropriate staff members

• Schedule appointments and meetings, maintaining an organized and up-to-date calendar

• Maintain accurate and secure records of customer interactions and transactions

• Handle various clerical tasks, such as filing and faxing documents

• Utilize Microsoft Office Suite, especially MS Word and MS Outlook, to efficiently complete tasks

• Ensure all customer inquiries are resolved in a timely and efficient manner

• Monitor customer accounts and take appropriate action when needed

• Maintain a clean and organized reception area to uphold the professional image of the organization. Requirements • Must have a strong understanding and practical experience with MS Word and MS Outlook.

• Excellent interpersonal and communication skills are essential for this role.

• Experience in a receptionist role, preferably within a non-profit organization, is highly desirable.

• The ability to multitask and prioritize tasks effectively is required.

• Strong organizational skills are crucial for managing appointments and schedules.

• The candidate must be capable of handling sensitive information with utmost confidentiality.

• A high level of professionalism and a positive attitude are expected at all times.

• Prior experience in customer service would be advantageous.

• The candidate should be able to work independently as well as part of a team.

• Proficiency in other general office tasks and software is a plus.

• The ability to handle stressful situations calmly and effectively is essential.

• Candidates should have excellent problem-solving skills.

• The ability to maintain a clean and organized work environment is necessary.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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