Location: Rochester, NY Category: Support Staff/Civil Service Posted On: Tue Jun 25 2024 Job Description:

Job Function:

This position provides financial aid services to students through phone, and email. It works cooperatively as part of a team in a fast paced, dynamic office. This position will also process financial aid forms and follow general office procedures. Additional duties are assigned as well.

Primary Functions:

• Provide customer service via phone, and email.

• Work independently to perform various clerical tasks.

• Compile, input, and prepare a variety of information using technology and software systems.

• Maintain confidential information and records for financial aid applicants.

• Assist students and families through financial aid process.

• Occasional evening or Saturday hours.

Secondary Functions:

• Communicate with and refer students to other college departments as applicable.

• Oversee student employees on various tasks.

MCC Expectations:

• Adheres to the College Code of Conduct.

• Contributes to, supports, and maintains an equitable, inclusive, and collaborative College environment.

• Maintains technological competencies utilized by the College.

• Commits to the philosophy of a comprehensive community college.

• Commits to professional growth. which includes seeking ongoing training in diversity, equity and inclusion to better serve students.

  Job Requirements:

Required Qualifications:

• Must currently hold the title of Office Clerk II OR be reachable on the Civil Service Eligibility list titled Office Clerk II OR meet the below minimum requirements for a provisional appointment, if offered;

• MINIMUM QUALIFICATIONS: Graduation from high school or possession of an equivalency diploma, plus EITHER:

• (A) Graduation with an Associate's degree or successful completion of at least sixty (60) credit hours from a college or university; OR,

• (B) Two (2) years paid full-time or its part-time equivalent office clerical or secretarial experience*; OR,

• (C) An equivalent combination of education and experience as defined by the limits of (A) and (B) above. *Experience as a Teller, Cashier or Sales Clerk will not be considered appropriate experience for the purposes of these minimum qualifications.

• Must be Monroe County Resident

NOTE: Your degree must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/U.S Secretary of Education. If your degree was awarded by an educational institution outside the United States and its territories, you must provide independent verification of equivalency. A list of acceptable companies who provide this service can be found on the Internet at http://www.cs.ny.gov/jobseeker/degrees.cfm. You must pay the required evaluation fee.

Preferred Qualifications:

• Bilingual and able to read, write, and speak Spanish, or other languages, proficiently.

  Additional Information:

Job Type: Full time

Hours: 8:45am to 4:45pm, Monday through Friday

Salary: $38,638.57 per. Eligible for increment after 6 months of service.

MCC offers a Flexible Work Policy for benefit eligible employees. Types of flexible work arrangements include flextime/staggered shifts, remote work/telecommuting and compressed work schedule. The availability of flexible work arrangements varies by division, department, and position, based upon business and operational needs. Limitations to flexible work arrangements are outlined in the official policy.

Monroe Community College prohibits discrimination based on race, color, religion, sex, sexual orientation, pregnancy, familial status, gender identity or expression, age, genetic information, national or ethnic origin, physical or mental disability, marital status, veteran status, domestic violence, victim status, criminal conviction, or any other characteristic or status protected by state or federal laws or College policy in admissions, employment, and treatment of students and employees, or in any aspect of the business of the College.

Notice Non-Discrimination (http://www.monroecc.edu/diversity/notice-of-non-discrimination/)

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