GENERAL PURPOSE:

Provides implementation and operational support for organizational networks, including departmental LAN/WAN, backbone/data center infrastructures and network related services.

RESPONSIBILITIES:

• Implements network and telephony solutions using timelines showing phasing, interdependencies and resource requirements.

• Produces itemized project cost estimates, including labor and materials when needed, under the guidance of more senior network engineers. Completes work orders, providing guidance for subcontractors when applicable. Produces bills-of-material as requested by construction activities.

• Performs network troubleshooting to identify root cause for any business impacting events, escalating when appropriate and collaborating with other team members as needed.

• Documents network cable plant and maintains an inventory of network components throughout entire network infrastructure. Provides on-call coverage to service network interruptions following the direction received from senior team members, escalating when appropriate.

• Participates in department and user initiated quality improvement projects. Attends technical classes or seminars and reads technical journals appropriate to maintaining skill proficiency.

• Monitors network capacity and maximizes network availability, using network management tools.

• Documents and implements standards for all network components. Assists in the development of policies and procedures, ensuring that documentation is kept current and complete.

Other duties as assigned

QUALIFICATIONS:

• High School Diploma or GED required

• Bachelor's degree preferred

• 3 years of related experience required

• or equivalent combination of education and experience required

• Experience working with large enterprise-wide LAN/WAN environments in a University or Hospital setting preferred

• Familiarity with network electronics, including optical networking concepts, routers, switches, etc. required

• Familiarity with network management tools, such as Intermapper, Netdisco, Cisco Prime Infrastructure, etc. required

• Familiarity with Ethernet concepts and network routing protocols such as OSPF and BGP required

• Familiarity with structured cable plant components and techniques for both fiber and copper required

• Demonstrated analytical and problem-solving skills required

• Strong oral and written communication skills required

• Thorough knowledge of TCP/IP protocols and addressing required

• Cisco CCNA preferred

The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.

How To Apply

All applicants must apply online.

EOE Minorities/Females/Protected Veterans/Disabled

Pay Range

Pay Range: $68,765 - $103,147 Annually

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

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Location: Central Administration
Full/Part Time: Full-Time
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