Each Mr. Tire store is a vital link in the largest company-owned and operated automotive service chain in the United States. We serve 4 million cars annually at over 1000 locations and are the nation’s fourth largest independent tire dealer. Our mission is to take care of our customers’ vehicles as if they were our own, providing the kind of convenience, service and value that we appreciate as customers. Mr. Tire guarantees the lowest total price on tire purchases. Our leadership in the field of automotive service is the result of 30 years of innovation and hard work. Beginning as a small group of tire stores in the Baltimore area, Mr. Tire now serves customers at locations throughout the Mid-Atlantic, Great Lakes, and Southeastern regions of the country.

About the Role:   

The Technician role is full time or part-time and is an hourly position based on needs of the business. The Technician is primarily responsible for conducting basic vehicle diagnostics and performing routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications.  This position is expected to deliver exceptional 5 Star service to our guests, through effective communication of vehicle issues and proposed solutions, as well as consistently meeting guest expectations for time commitments and quality.   

Responsibilities:   

• Perform basic vehicle diagnostics to properly identify required repairs.  

• Consistently complete Monro’s Courtesy Inspection process, on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs; Audit courtesy inspections performed by the General Service Technicians   

• Assist in inventory management to include pulling tires and parts, unloading and stocking inventory. 

• Assist with all general store duties, ensuring the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition.  

• Consistently perform service(s) in accordance with Monro’s safety standards including but not limited to Monro’s Wheel Torque, Oil safety and compliance procedures  

• Test drive vehicles in accordance with Monro’s Road Test policy, including consistently utilizing our dedicated test drive routes, while maintaining all local traffic and safety laws  

• Understand and adhere to company policies and procedures, Governmental standards including environmental codes and ANSI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures.   

• Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules.  

• Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines including but not limited to lifts, welders, brake lathes, etc.  

• Perform other duties as assigned and required.  

    

    

Qualifications:   

• High School Diploma or equivalent.   

• Automotive training including basic car maintenance and repair or the equivalent combination of education and experience.   

• ASE certification and State Inspection license (where applicable) preferred.  

• Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR) and have the ability to operate customer’s vehicles to conduct test drives. 

• Required to own a basic set of tools or participate in Monro’s tool purchase program.  

   

Profile Summary:  

• Capable of performing basic automotive maintenance, repair, and tire services  

• Ability to diagnose problems identifying root cause and determine appropriate repair solution.   

• Ability to interpret and execute instructions furnished in written, oral, and diagram formats  

• Strong customer service skills  

• Strong verbal and written communication skills with the ability to convey technical issues and write routine reports.   

   

Work Environment & Physical Requirements:   

This job operates in an automotive shop environment.  The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt, and dust. Technicians must be able to complete the following but not limited to:  

• Ability to work flexible hours, days, evenings, weekends, and holidays.  

• Must be able to see, hear, lift, carry and stock merchandise and supplies up to 75 lbs. without assistance.  

• Frequent standing and walking for long periods of time.  

• Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.  

   

• Valid Driver’s License is a MUST

    Additional Requirements:

• Experience with vehicle repairs

• ASE certifications preferred (if not we provide ASE training and ASE reimbursement)

• Experience using store equipment such as lifts, brake lathes, alignment equipment, scanners , etc. proficiently

• Must have your own set of tools to perform the services 

• We offer a company tool purchase program if needed

• Availability to work a flexible schedule to cover store hours—evenings, Saturdays, Sundays

• At least 18 years of age

• Valid driver’s license

• High school diploma/GED

• Ability to lift up to 50 pounds

   

All your information will be kept confidential according to EEO guidelines.

Equal Opportunity Employer

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Growth Opportunity:

At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.

Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.