NY HELP Yes

Agency People With Developmental Disabilities, Office for

Title Licensed Master Social Worker (NY HELPS)

Occupational Category Health Care, Human/Social Services

Salary Grade 20

Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF)

Salary Range From $72032 to $91381 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 20%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8 AM

To 4 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County Monroe

Street Address 620 Westfall Road

City Rochester

State NY

Zip Code 14620

Minimum Qualifications MINIMUM QUALIFICATIONS:Eligible List: Candidates must be reachable for appointment on Current Civil Service Eligible List for this title.ORTransfer: Candidates must have permanent competitive status in the posted title and be eligible for lateral transfer; OR be eligible to transfer via Section 70.1 of Civil Service Law. The transfer cannot be a second consecutive transfer resulting in an advancement of more than two salary grades.OR Open Competitive: license and current registration as a Licensed Master Social Worker in New York State.

Duties Description POSITION DESCRIPTION:This staff person will be a part of the Bureau of Assessment, Oversight and Coordination (BAOC) within the Division of Service Delivery, Statewide Services. The position will be located within an applicable Developmental Disabilities Regional Office (DDRO) but will have supervisory and administrative reporting structure to Central Office. The LMSW Assessment Quality Staff supervisor will lead the statewide team of Quality Assurance (QA)/ Quality Management (QM) operations staff. These teams provide customer services across the whole state and perform field observations of state and contract vendor assessors administering the state approved assessment. This position will work in tandem with the other LMSW Assessment Quality Staff supervisor. The LMSW position will report to the Social Work Supervisor (SWS1) for Assessment Operations.PRIMARY DUTIES AND RESPONSIBILITIES:Responsibilities include, but are not limited to:• Oversee the activities of an assigned team of QA/QM assessors across multiple DDRO regions. This would include but is not limited to time off requests, time and attendance records, dissemination of information from the CAS/CANS central office team, monitoring of productivity and staff training requirements, etc.• Oversee the activities of an assigned team of QA/QM staff responsible for the processing of CAS/CANS concerns and related requests across multiple DDRO regions. This would include but is not limited to time off requests, time and attendance records, dissemination of information from the CAS/CANS central office team, monitoring of productivity and staff training requirements, etc.• Fulfill training and certification requirements prior to the utilization of the assessment and/or review tools, on an ongoing basis.• Complete clinical review of field observation documents, generate summaries in required timeframes and ensure tracking is completed.• Complete clinical debriefs of observations with new staff and as needed with all staff.• Provide oversight for and complete tracking of all correspondence from the shared mailbox and concerns cases.• Complete all required documentation accurately utilizing the technology provided.• Attain set productivity standards, or an average number of field observations per month.• Manage protocols for QA/QM staff travel and caseloads.• Maintain and complete QA/QM related program activities, timeline activities and deliverables as provided by Central Office.• Help facilitate and act as a liaison with the state assessment for quality oversight activities and address any issues that may arise.• Schedule and coordinate regular meetings with QA/QM staff to conduct a “Community of Practice”, share information and give feedback and guidance.• Lead workgroups for new BAOC initiatives that support program development.• Manage multiple priorities effectively, including prioritizing work plans and work assignments and meeting deadlines.• Provide coverage for the other LMSW Assessment Quality Staff supervisor.• Report issues to the SWS1 as appropriate.• To adequately supervise, QA/QM staff travel (approximately 15% to 20% of the time) is required including some weekend travel and overnight stays at hotels.• Utilize flexible scheduling, including evening, and weekend hours as necessary.

Additional Comments ADDITIONAL COMMENTS:• For CSEA positions: Local Bidding Agreements will be honored.• Preference will be given to OPWDD employees impacted by closures. If you are being impacted by closure, please indicate this on your resume/cover letter.• All OPWDD employees must be eligible and maintain eligibility for full and unconditional participation in the Medicare and Medicaid programs. Continued employment will depend on maintaining eligibility.• OPWDD IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER• Employees on long term leave can bid on positions but must be able to report to work within fourteen (14) days and be able to perform the essential functions of their position with or withoutreasonable accommodation (RA). If an employee believes that they need a reasonable accommodation, they should contact the Reasonable Accommodation Unit at (518) 486-7222 or email accommodationrequests@opwdd.ny.gov to obtain information and RA forms.• OPWDD is committed to creating and sustaining a culture of inclusion. We believe that we are most effective in managing and improving our service system with a diverse team of employees. With such a large workforce, we rely on the collective individual differences, life experiences, knowledge, self-expression, ideas and talent that our employees bring to their work. This speaks to our culture, and is a key part of our successes. As we continuously recruit people for our team, we welcome the unique contributions that applicants bring in terms of their education, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, color, religion, disability, sexual orientation and beliefs.• This title is part of the New York Hiring for Emergency Limited Placement Statewide Program(NY HELPS). For the duration of the NY HELPS Program, this title maybe filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At this time, agencies may recruit and hire employees by making temporary appointments. In June 2024, if a temporary NY HELPS employee is satisfactorily performing in the position, the appointment will be changed from temporary pending Civil Service Commission Action to permanent non-competitive and the official probationary period will begin. At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

Some positions may require additional credentials or a background check to verify your identity.

Name Finger Lakes DDSO

Telephone

Fax 585-461-8935

Email Address FL.HRBIDS@opwdd.ny.gov

Address

Street 620 Westfall Road

City Rochester

State NY

Zip Code 14620

Notes on Applying APPLICATION PROCEDURE: **Please reference EOA #24-102 in all correspondence.Submit cover letter and résumé by 5pm on 6/19/2024 to:OPWDD Region 1 – Finger Lakes Campus Posting Department - HRMO 620 Westfall Road Rochester, NY 14620 FL.HRBids@opwdd.ny.gov FAX #: (585) 461-8935