Job Information
Rochester Regional Health Desktop Support Specialist in Rochester, New York
Description
SUMMARY
As a Support Tech, your expert computer skills and knowledge is crucial to assist Rochester Regional Health computer users in efficient and easy hardware set-up, software installation and troubleshooting.
STATUS: Full-time
LOCATION: Rochester General College of Health Careers
DEPARTMENT: Rochester General College of Health Careers
SCHEDULE: Days/Evenings
ATTRIBUTES
- Exceptional computer skills
- Strong customer service and interpersonal skills
- Flexibility in schedule
- Computer Management. Install and configure computers, monitors and related hardware required for new installations and office reconfiguration
- Customer Service. Act as a liaison with end-user computer customers; act as a technical resource in assisting customers to resolve hardware and software problems; perform data extraction and transfer procedures
- System Management. Assist in the planning and monitoring of Systems Support expenses; upgrade operating systems and software; create and modify documentation where required
- AS (Required)
PAY RANGE: $21.00 - $25.00
The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.
Rochester Regional Health is an Equal Opportunity / Affirmative Action Employer. Minority/Female/Disability/Veteran
Minimum Salary: 21.00 Maximum Salary: 25.00 Salary Unit: Hourly