Job Summary

The Care Coordinator II is responsible for coordinating multiple aspects of the youth’s and/or families’ care. This role provides the coordination and delivery of high-quality psychosocial care to youth and families. The Care Coordinator II works with other care providers and community partners to ensure that the overall needs of the client(s) are met. The Care Coordinator II may also be assigned to lead projects or mentor program staff.

General Prevent: This Care Coordinator II position is working on the General Prevent team, a Preventive service at Hillside. This is a unique opportunity to work with both caregivers and children, providing an array of supports and services to help stabilize the family. This position requires staff to complete home visits with families, supporting with connection to mental health services, basic needs, individual and family goals, and general case management.

The goal is to strengthen family relations and help prevent out of home placement for children. This position provides a flexible work schedule. Working as part of a supportive team, weekly Supervision by a LCSW, and comprehensive training are provided. This is a Monday-Friday full-time (40 hours) position.

Essential Job functions

• Coordinate multiple aspects of the youth’s and/or families’ care.

• Assess the youth and/or family’s needs and strengths while continuing to support development of the individual service plan in collaboration with the youth and family(ies), and/or multi-disciplinary treatment team.

• Implement strength-based service plan including community based visits/home visits and assessments, identifying and coordinating collateral resources, recognizing gaps and needs, assessing results, and communicating with the multi-disciplinary treatment team.

• Utilize experience, education, age-specific knowledge and cultural competence in order to assess and support youth and/or families to achieve positive outcomes.

• Coordinate and deliver psychoeducational training for youth and/or families and groups in a variety of settings based on identified needs.

• Meet with youth individually to assess and teach skill development and report on their progress.

• May organize and facilitate skill-based groups for youth.

• Develop, maintain and update all required documentation in a timely manner utilizing effective written and oral communication.

• Provide or arrange for transportation of youth and/or families to and from medical, behavioral health, or other treatment related appointments as needed.

• May be assigned to lead projects or mentor program staff.

• On-call responsibilities for Foster Care and Youth ACT programs.

• While this job description covers many aspects of the role, employees may be required to perform other duties as assigned.

Education & Experience

• Bachelor’s degree required.

• Minimum 18 months of relevant experience required.

SPECIAL REQUIREMENTS

• Unrestricted, valid NYS driver’s license for minimum of 1 year with a clean driving record and minimum insurance coverage that meets agency standards.

Knowledge, Skills & Abilities

In addition to demonstrating the Hillside Professional Competencies of Communicates Effectively, Personal Excellence, Cultural Competence, Builds and Leverages Relationships, and Optimizes Decision Making, the following occupational competencies must be demonstrated:

• Ability to understand and adhere to all federal, state, and local statutes, regulatory agency standards and Hillside policies

• Ability to de-escalate and manage crisis situations both in-person and by phone

• Ability to deliver psychoeducational training

• Ability to work collaboratively as part of a multi-disciplinary treatment team

• Ability to work through a series of issues using independent judgment

• Ability to be independent and self-directed

Physical Demands & Work Environment

• Must be able to work a variable scheduling including evenings and weekends

• The following daily physical demands are required:

• Sitting (up to 6 hours)

• Occasional standing (up to 2 hour)

• Occasional walking (up to 2.5 hours)

• Driving (several times a week up to 6 hours)

• Continuous balancing (up to 8 hours)

• Occasional balancing, bending, stooping, climbing, kneeling, pushing, pulling, reaching forward or down, reaching overhead, running, and twisting (up to 2.5 hours)

• Weekly lifting up to 10-15 lbs. on a daily basis

• Manual dexterity is required, including the frequent ability to grasp in both hands and continuous use of fine manipulation skills in both hands (approximately 1-2.5 hrs.)

• Occasional exposure to dust, fumes, gases, chemicals, or smoke is apparent

• Ability to change positions as needed

SPECIAL CONSIDERATIONS

While Hillside is a restraint free environment, there may be times in a “life or limb” situation, that staff may be required to physically restrain clients weighing between 50 lbs. and 300 lbs. and guide them safely to the floor. In some circumstances, restraints can last up to 15 minutes and may require repetition as necessary.

$21.40 Minimum pay rate, $30.50 Maximum pay rate, based on experience.

Hillside is committed to equal opportunities for all, supporting a diverse workforce, creating great opportunities for our Agency, our people, and to those whom we serve. We offer a competitive benefits package to include very generous paid time off, comprehensive medical, dental and vision coverage, flexible spending account, 403(b) retirement savings plan with employer match, paid holidays, and Employee Assistance Plan, just to name a few of the amazing benefits at Hillside! You’ll be working with great people and great clientele where you can truly make a difference. Apply online, get on board, and grow you career with us. You’ll be so glad you did!

EOE/AA Disability/Veteran

Requisition ID: 1923