Group Retiree Solutions Account Manager III

Location: Must be within 50 miles of the Pulsepoint locations listed. Position is hybrid and has both office and remote expectations.

Compensation: Base Salary + Sales Incentive Plan

The GRS AM III is responsible for partnering with all Commercial Account Management colleagues managing customers who currently have Anthem retiree solutions for their retiree populations. This can include Medicare look-alike/wrap, COB, MA, PDP, MA-PDP solutions. Typical retiree eligible group size is 2501 and larger. Works with GRS leadership on all efforts associated with increasing the profitability of this book of business and renewing business and converting Medicare look-alike/wrap and COB customers to MA and MA-PDP products. Provides overall leadership in GRS Account Management and mentorship to more junior and smaller group GRS AMs.

How you will make an impact:

• Partner with Commercial Account Management in an assigned territory for Large Group, Labor and Trust and ANA to convert existing COB and Medicare supplement look alike customers to MA and MA-PDP solutions.

• Participate in GRS conversion strategy in partnership with GRS leadership team and commercial account management teams in assigned territory in order to align overall account strategies, prioritize accounts and facilitate ongoing strategic discussions in local markets.

• Influences customer retention strategies with commercial account executives in order to position MA and MA-PDP solutions.

• As a GRS SME, ensure all groups select appropriate products for the size and type of account.

• For custom groups ensure customizations are aligned to customer needs and expectations and that the organization can profitably deliver on customer commitments.

• Assist and mentor GRS Account Management Executives with challenging client requests and escalated issues from the commercial team and or group/consultant/broker.

Minimum Requirements:

• Requires a BA/BS business or related field and a minimum of 8 years of combined product, sales and account management experience with knowledge and experience in the group retiree market and related products; or any combination of education and experience which would provide an equivalent background.

• Requires Current Life Agent License with Department(s) of Insurance based on each state in his/her territory.