Job Information
HOME DEPOT USA INC Store Support - Roanoke in ROANOKE, Texas
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::: {role="list"} Location -Roanoke, TX
Job ID -77151BR
Category -Support :::
Role Overview
::: {field="Postion_Requirement"} Job Description
Position Purpose: Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative. :::
::: {role="complementary" aria-label="video" vtitle="A Day in the Life" vcat="Store Support" vidid="325255676" vimgsrc="https://cdn-static.findly.com/wp-content/uploads/sites/1466/2023/03/23080056/Support-Video-Preview.png" vimgalt="Home Depot warehouse associate during his workday"} View Video Transcript
A Day in the Life
Store Support
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::: {#tab-4e591ea9f2cd0dd1c65 role="tabpanel" tabindex="0" aria-labelledby="fusion-tab-worklocation"} Onsite- An associate in an onsite role is required to work at a specific Home Depot location in order to complete their job duties. We also refer to this as location - dependent.
Learn more about our4 different work locations.Additional information will be provided during the application process. :::
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