Installation Engineer (Rio Rancho, New Mexico)

Compensation $26 to $32 an hour

Key Skills:

Installation, startup, inspection, maintenance, troubleshooting, and repair of technical equipment

Great Communication skills- Ability to logically troubleshoot complex hardware, software, application, and process related issues and convey this information in a way the customer understands

Must be fluent in English, but Spanish is not a plus.

Days and hours of work are typically Monday through Friday, 8:00 to 5:00 PM or as assigned by the supervisor based on customer requirements. No one is working over-time at this time.

STEM-related degree (Associate’s minimum).

Strong problem-solving skills, with the ability to troubleshoot software, hardware, and complex technical systems.

Excellent communication skills in English (Spanish is a plus).

Kelly Engineering is seeking several in-house, Technical Service Installation Engineers for our client in Semiconductors, located in Rio Rancho, New Mexico. These roles are in-house, onsite, and will be responsible for installation, startup, inspection, maintenance, troubleshooting, and repair of company supplied equipment of several products. Roles are Contracts without an end date and opened to both entry level and experienced individuals. The right candidate will have an Associates’ or Bachelor’s Degree in a STEM discipline, and 1-2 years plus experience (a recent grad with relevant internships in a STEM or Semiconductor focus or interest may also be a good contender).

As a part of this team, you will work on complex equipment installations, perform troubleshooting, and provide expert training and support to customers. This is your chance to work on groundbreaking projects that shape the future of technology!

Days and hours of work are typically Monday through Friday, 8:00 to 5:00 PM or as assigned by the supervisor based on customer requirements. This position regularly requires overtime and weekend work as needed (Being said client did state to mention no one is working over-time at this time).

SUMMARY:

You will be responsible for complete field installation, startup, inspection, maintenance, troubleshooting, and repair of company supplied equipment of several products. Depending upon the terms of the contract or project, this may include planning, scheduling, coordinating, cost control and monitoring the work in an advisory capacity to others, as well as supervising company employees in the performance of the work. This also includes documenting all job activity. In this position the engineer is expected to become proficient in basic systems technologies.

RESPONSIBILITIES:

Hands-On Problem Solving: Tackle challenging and complex issues in the field, from data!

Leading and participating in complex service calls and interfacing with customer’s personnel to provide quality service and feedback on problem evaluation and resolution.

Leading assessment of complex product/equipment performance based on field support data and design modifications or improvements.

Troubleshoot and resolve technical issues, analyzing complex data to ensure smooth operations.

Interface with customers to deliver high-quality service and technical support.

Manage projects and field operations, ensuring everything runs smoothly from start to finish.

QUALIFICATIONS AND SKILLS:

Associate’s or Bachelor’s in STEM related discipline. Interest in R&D, Additive Manufacturing or Semiconductor industry a huge plus!

Strong problem-solving skills, with the ability to troubleshoot software, hardware, and other complex technical systems.

Ability to troubleshoot and consult on potential problems and provide effective solutions in relation to application of concepts, techniques, knowledge, or processes.

Must be a self-starter with minimal supervision needed.

Good written and oral communication and interpersonal skills. Must be fluent in English, both written and spoken, intermediate to advanced Spanish language skills a plus

Strong analytical background.

Proficient in Microsoft Office programs.

Ability to logically troubleshoot complex hardware, software, application, and process related issues and convey this information in a way the customer understands.

Practical/theoretical knowledge of PLS/PRS software products a plus.

Client is a leading global supplier of hardware/software solutions for semiconductor and electronics manufacturing. They are known for pushing the boundaries of semiconductor packaging technology, particularly in areas like 3D IC stacking and advanced fan-out packaging. These advancements are critical for making devices smaller, faster, and more power-efficient, while maintaining performance.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Why Kelly ® Engineering?

Your engineering skills are in demand, but how do you find the right fit? Easy. At Kelly Engineering, our team creates expert talent solutions to solve the world’s most critical challenges. We connect you with leading organizations where you can collaborate on innovative projects, work with cutting-edge technologies and accelerate your growth. Whether you prefer the variety and flexibility of short-term projects or are looking for a long-term opportunity, we’re here to guide you to the next step in your engineering career.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.