**[Job Summary: [Georgia Northwestern Technical College is seeking qualified applicants for the position of part-time Student Success Assistant to be located on the Catoosa County Campus and may be required to travel to other campuses to meet operational requirements. This position will report to the Director of Student Success. This position will staff the Help Center front desk, answer telephone calls, and provide appropriate information and assistance to prospective and current students, faculty, staff, visitors, and the general public, as well as assist with tours and special events. The successful candidate will work up to 29 hours per week and provide student success coverage to day and evening students Monday through Wednesday 10:00 a.m.-6:00 p.m. and Thursday 11:00 a.m.-6:00 p.m., but may vary occasionally based upon operational needs.

[Duties/Responsibilities: ]{arial",sans-serif"=""}]{arial",sans-serif"=""}]{arial",sans-serif"=""}**

• Provides secretarial and clerical duties in support of student success.
• Prepares letters, memoranda and handouts related to testing, acceptance and readmission of students.
• Provides career and technical guidance to prospective and current students.
• Provides information and assistance in the application and completion of the admissions and financial aid process.
• Enters data from forms into Banner.
• Assists with placement testing
• Answers telephone and greets visitors and/or students and determines the nature of their business and provides appropriate information.
• Assists with recruiting activities.
• Coordinates individual campus visits and assists with group tours as needed.
• Monitors use of and maintains supplies.
• Assists with registration and orientation.
• Assists with special events, projects and activities as requested.
• Other duties assigned.

[Competencies:]{arial",sans-serif"=""}

Knowledge of the mission of postsecondary vocational/technical education

Knowledge of relevant college, state and federal policies

Knowledge of customer service standards

Knowledge of modern office practices and procedures

Skill in the operation of computers and job related software programs

Knowledge of college programs of study

Knowledge of financial aid requirements

Skill in interpersonal relations and in dealing with the public

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