Description

General Purpose Under supervision, the Retail Lending Compliance Specialist I, using standard banking practices and procedures and various tools, performs research and makes possible recommendations to ensure all regulatory requirements are met and to protect the bank from losses. Essential Duties/Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. All tasks will be performed under direct supervision. With direct supervision, will oversee and ensure compliance with the implementation of Alpine Bank's policies and procedures regarding Consumer and Commercial lending regulations such as Federal lending Regulations B, C (HMDA), O,U, X, Z, (TRID), Flood Insurance Requirements, Bank Secrecy Act (BSA) Customer Information profiling (Beneficial Ownership), Military Lending Act (MLA), Servicemembers Civil Relief Act (SCRA), Fair Credit Reporting Act (FCRA), Secure and Fair Enforcement for Mortgage Licensing (SAFE Act), and Federal Deposit Insurance Co Monitors/Reviews loan disclosures for accurate completion, identifies improper procedures or documentation, researches issues, makes recommendations to improve policies or procedures accordingly and notifies appropriate staff of the changes/corrections needed. Follow-up and track the resolution to disclosure accuracy risk and control matters by effectively escalating issues in a timely manner in accordance with the program policies and procedures. Independently prepares and completes banking regulatory compliance documents. Coordinates and performs regulatory file submission review and filing processes. Assists in gathering documentation and information requested by internal, external, and regulatory auditors and authorities related to an audit, examination, or inquiry. For Supervisory review, identifies improper procedures or documentation. Promotes a risk-aware culture, ensures efficient and effective risk and compliance management practices by adhering to required standards and processes Works directly with bank employees to answer questions and mentor branch lending staff and lending support staff in proper documentation and regulatory requirements. On an ongoing basis, reviews current processes and procedures to ensure they meet state and federal banking laws and regulations affecting the management, operations, and product offerings of the Bank and to ensure processes are most time efficient and accurate. Provides prompt, courteous and accurate internal and external customer service. Maintains bank confidentiality as it pertains to all functions of the bank. Regular and Reliable attendance is required as an essential function of this position. Performs other duties as assigned. Employees are held accountable for all duties of this job. Job Qualifications Knowledge, Skills, and Ability: Ability to make independent decisions. Exhibits solid judgement. Excellent understanding of how to recognize aberrations in regulatory compliance situations. Familiar with standard banking concepts, practices, and procedures regarding bank compliance. Strong ability to tactfully work with co-workers, internal customers, and management. Works at a fast pace, continually maintaining a sense of urgency due to the level of demand. Assists all lending support staff with documentation or procedural questions. Identifies missing or incomplete documentation necessary for loan files. Ability and willingness to assist other Alpine Bank staff. Proficient in basic computer applications such as Microsoft Word and Excel are required. Detail oriented with exceptional organizational skills. Ability to perform job duties with a high level of accuracy. Strong verbal and written communication skills. Ability to work under pressure, in a fast-paced environment while meeting strict deadlines. Demonstrates commitment to providing continuous excellent customer service. Practices a high degree of professionalism with a positive attitude. Manages time effectively and efficiently. Maintains a high degree of accuracy and completeness of work. Adheres to all policies, procedures, and regulatory compliance guidelines of Alpine Bank. Education or Formal Training: High School Diploma or General Education Diploma (GED) equivalent required. Associate Degree in Finance, Accounting, Business or similar preferred. ABA School of Compliance - Foundational - Required (to be completed within 12 months of hire). Experience: Two (2) to Five (5) years of working with regulatory documents in a financial or banking environment or in Bank Loan Operations, Loan Servicing or Front-Line Operations required. An equivalent combination of education and experience may be substituted on a year-to-year basis. Working Conditions Working Environment: This job operates in a professional office environment. There may be a Hybrid schedule to include remote work and in office but that can change at any time. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Activities: These are representative of those which must be met to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required